近年來由於人口老化、疾病型態、保險給付及家庭結構的改變，長期醫療照護已是國內社會發展重點。然而「壓力性損傷」是世界各地經常發生的健康問題，僅次於癌症及心血管疾病之第三大昂貴病症；對於長期臥床的人者、照護者、以及相關醫療人員來說，預防壓力性損傷是一個長期抗戰的議題，臨床上氣墊床被廣泛應用在預防壓力性損傷固然是一個很好的選擇，若使用不當反而會讓病人面臨壓力性損傷的危險。從臨床照護經驗裡，發現很多病人或其家屬並不知道正確使用氣墊床的方式，在問卷調查之下，多數使用者將充氣主機置放於床下，往往於裝機後就未曾調整氣墊床使用輔助模式，以致壓力性損傷產生或更為惡化。
本研究主題為氣墊床人性化操控介面設計與驗證，考量到為獲得氣墊床使用者協助病人使用氣墊床操控介面的經驗及感受，因此受試者需要招募曾經使用過氣墊床經驗的照顧者參與，故調查場所選定為新竹地區某區域醫院，選定家屬、看護、移工、ㄧ般病房護理師、加護病房護理師等五族群收案，進而針對市售氣墊床介面、功能進行分析，評估氣墊床操控介面可用性及人機互動之觀點，對於使用者的操作經驗及需求進行了解，並針對其介面設計問題，提出合乎人因工程設計原則的改善方法，將氣墊床操控介面於主機上，創新改良為無線遙控介面設計，並提升氣墊床各項功能及介面使用的可用性。在使用者介面設計上，利用圖像結合文字的Icon、觸控式螢幕的點選操作模式與簡易的子選單功能，讓使用者清楚地知道如何操作各功能，也易於學習，易於使用。隨後，以改善設計做成電腦模擬氣墊床操控介面，由受試者驗證改善後操控介面的可用性及其滿意度。驗證結果顯示，改善後的操控介面於各方面的可用性均較市售介面的評價為佳，受試者滿意度也較提升。期望透過本研究的論證結果，可作為氣墊床操控介面設計之依據，提升透過操控介面的改善與驗證將達成「人、機器、環境」友善互動的境界，以達到效率、安全、便利、健康，落實更理想的長期照護環境。

In recent years, long-term medical care has become the focus of domestic social development due to population aging, disease patterns, insurance benefits, and changes in family structure. However, "stress injury" is a health problem that often occurs around the world, which is the third most expensive illness after cancer and cardiovascular disease; for people who are bedridden, caregivers, and related medical personnel, preventing stress injuries, it is a long-term fight issue. It is certainly a good choice for air cushion beds to be widely used to prevent stress injuries. Improper use can put the patient at risk of stress injuries. From the clinical care experience, it is found that many patients or their families do not know the correct way to use the air bed. Under the questionnaire survey, most users place the inflatable host under the bed, and they often do not adjust the air bed by using the assist mode after installation, so that stress injuries occur or become worsen.
The theme of this research is the design and verification of the humanized control interface of the air bed through considering the experience and feelings of the user of the air bed to assist the patient to use the air bed control interface, Therefore, the under-tested users needed to recruit caregivers who have used air cushion beds. Therefore, the survey site was selected as a regional hospital in Hsinchu. Five families, including family members, caregivers, migrant workers, nurses in the ward, and nurses in the intensive care unit are selected to receive the case, and then analysis of the commercial air cushion bed interface and functions were conducted to evaluate the usability of the air cushion bed control interface and human-computer interaction to understand the user’s operating experience and needs. Aiming at the problem of its interface design, an improvement method in accordance with human factors engineering design principles was proposed. The air cushion bed control interface was modified on the host computer, and it was innovatively improved to a wireless remote control interface design. The functions of the air cushion bed and the usability of the interface were improved. In the design of the user interface, an icon combining images with text, a click operation mode of the touch screen, and a simple sub-menu function were provided so that the user knows how to operate each function clearly, and is easy to learn and use. Subsequently, a computer-simulated air bed control interface was made based on the improved design, and the usability and satisfaction of the improved control interface were verified by the under-tested users. The verification results show that the usability of the improved control interface in all aspects is better than the evaluation of the commercially available interface, and the under-tested users’ satisfaction is also improved. It is hoped that the demonstration results of this research can be used as the basis for the design of the control interface of the air bed. The improvement and verification of the control interface will achieve a friendly state of "human, machine, and environment", efficiency, safety, convenience, and health so to implement a more ideal long-term care environment.

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