產業群聚(Industrial Clusters)所帶來的經濟效應與競爭優勢是國家全球競爭能力的重要要素之一。隨著全球化的趨勢，產業群聚效應提供了企業之間的共通性和互補性相之連結，促進知識與技術的溢出效果。同時，因資訊與通訊科技(ICT)的快速發展與創新應用，改變了產業結構的現狀與產業群聚內的商業活動模式。先進資訊通訊科技的浮現，將可能扮演一個必不可少的角色，均是基礎建設也是傳遞所有概念與流程橫跨所有產業的媒介與科技。

本探索性研究目的在於透過深入訪談與輔助性問卷，來探討資訊通訊科技(ICT)對於一個發展完善的高科技產業群聚在價值創造過程( Value-Creating Process )中的影響。同時，分析不同資訊通訊科技(ICT)對於每個價值創造過程中的影響與重要性。研究中提出了資訊通訊科技的特性與效益對產業群聚中每個價值創造過程中的影響與優勢，並以台灣高科技半導體IC產業群聚為例做驗證。

其結論包括了資訊通訊科技鞏固產業群聚內既有的關係與網絡，並拓展群聚外的網絡、輔助創新開發與流程、並強化了整個產業的供應鏈與服務鏈，而資訊通訊科技已成為一個基本的能力，並且可被看待為高科技產業裡的進入門檻。

The economic effects and competitive advantages brought by industrial clusters are among the most important factors that give a country global competitiveness. With the trend of globalization, the cluster effect provides complementary among firms and stimulate knowledge & technology spillover. Due to the rapid innovation in Information and Communication Technology (ICT) applications, the adoption of ICT has modified the existing structure of the industry and the business activities within the industrial cluster. The emergence of new advanced ICT might play an indispensable role, both as an infrastructure and carrier that migrates concepts and processes across all sectors.

Through this exploratory research, semi-structured interviews and supporting surveys were conducted to examine closely the effects of ICT specifically on a well-developed high-tech industrial cluster, in terms of its value-creating process. Different types of ICT were also identified to examine the importance of different ICT on each value-creating process. Benefits, characteristics and effects of ICT on each value-creating process of an industrial cluster are proposed and examined with the successful semi-conductor industrial cluster in Taiwan.

Some of the findings include, ICT reinforces the existing complex relationships within the industrial cluster and extend its network external to the industrial cluster. It also support innovation processes, strengthening the integration of the whole supply and service chain.

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