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研究生: 郭玉英
Desi Winoto
論文名稱: 以設計科學方法提升供應鏈管理:自行車產業X公司的案例
Enhancement in Supply Chain Management with Design Science Approach: A Case for Company X in the Bicycle Industry
指導教授: 周瑞賢
CHOU, STEPHEN JUI-HSIEN
口試委員: 鄭保志
Cheng, Roger
盧姝璇
Lu, Shu-Shiuan
學位類別: 碩士
Master
系所名稱: 科技管理學院 - 國際專業管理碩士班
International Master of Business Administration(IMBA)
論文出版年: 2024
畢業學年度: 112
語文別: 英文
論文頁數: 60
中文關鍵詞: 供應鏈管理設計科學研究需求規劃短期需求規劃中期規劃長期需求規劃產品共通性
外文關鍵詞: Supply Chain Management, Design Science Research, Demand Planning, Short-term Demand Planning, Medium-term Planning, Long-term Demand Planning, Product Commonality
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  • 本研究探討如何通過設計科學研究改善“X”自行車公司的供應鏈績效。著重於在供應鏈目標中實現短期、中期和長期供應鏈活動的平衡。通過整合模塊化設計原則,並從人員、組織系統和技術系統的整體觀點出發,該研究旨在提升供應鏈績效。一個基於知識的框架支持這一努力,旨在實現適應性和增長的持續改進。預期成果包括更好地按時交付、質量和數量的滿足,從而有助於公司的運營和財務健康。該研究強調可持續、適應性策略對未來成功的重要性,並建議進一步研究數字化進步和知識管理的戰略利益。


    This study explores how to improve supply chain performance at "X" Bicycle Company through design science research. Focusing to strive balance of short-term, medium-term, and long-term supply chain activities reflected in the supply chain goals. By integrating modular design principles and a holistic view of personnel, or-ganizational system, and technical system, the research seeks to enhance supply chain performance. A knowledge-based framework supports the endeavor, aiming for lasting improvements in adaptability and growth. Expected outcomes include better delivery in time, quality, and quantity fulfillment contributing to the compa-ny's operational and financial health. The study underscores the importance of sus-tainable, adaptable strategies for future success, with further research suggested on digital advancements and knowledge management's strategic benefits.

    Contents Abstract 2 Acknowledgements 3 Contents 4 List of Figures 6 List of Tables 6 Chapter 1 Introduction 7 1.1 Research Background 7 1.2 Supply Chain in Bicycle Industry 11 1.3 Company Profile 11 1.4 Research Objectives 11 1.5 Scope and Limitations 12 1.6 Gap Statements 12 Chapter 2 Literature Review 14 2.1 Supply Chain Management 14 2.2 Supply Chain Activities by Time Horizon 14 2.2.1 Short-term Planning 14 2.2.2 Medium-term Planning 15 2.2.3 Long-term Planning 15 2.3 Demand Planning 15 2.3.1 Demand Planning Strategies 16 2.3.2 Common Practices Tools in Planning 16 2.3.3 Comparison of Various Demand Planning Tools 19 2.4 Modularity/Commonality 20 Chapter 3 Analytical Tool Introduction 22 3.1 Environment 22 3.2 Design Cycle 24 3.3 Relevance Cycle 24 3.4 Knowledge Base 25 3.5 Rigor Cycle 25 Chapter 4 Case Analysis 27 4.1 Company X Planning Horizon 27 4.2 First Encounter of Commonality 28 4.2.1 The Supply Chain Goals 28 4.2.2 Commonality Adoption History 31 4.2.3 Commonality Problem 32 4.3 Current Environment 33 4.3.1 People 33 4.3.2 Organizational System 36 4.3.3 Technical System 42 4.4 Problem Analysis 46 4.4.1 On-Time Delivery and Delivery in Full Problem 46 4.4.2 Quality Issues Rate Problem 48 4.4.3 Days Inventory Outstanding and Inventory Turnover Problem 49 4.4.4 Cost Efficiency 49 4.5 Planning Action 50 4.6 Relevance Cycle 51 4.6.1 Scheduled Environment Scanning 51 4.6.2 Key Performance Indicators (KPI) Monitoring as Impact Assessment 52 4.7 Knowledge Base 53 4.8 Rigor Cycle 53 4.8.1 Standard Operating Procedures (SOP) 53 4.8.2 ISO Documentation 54 4.8.3 Internal Repository System 54 Chapter 5 Conclusion 56 Bibliography 58 List of Figures Figure 1.1 Demand Volatility by Continent 8 Figure 3.1: The Design Science Research 1 22 Figure 4. 1 Company X Supply Chain Process…………………………………………………………………………..27 Figure 4. 2 Fishbone Analysis of On Time Delivery 48 Figure 4. 3 Fishbone Analysis of Quality Rate Issue 48 List of Tables Table 1 Country Origin of Raw Material’s Vendor 10 Table 2 Demand Planning Tools Comparison 19 Table 3 Supply Chain Goals 31 Table 4 Improvement Planning for People and Organizational System 51 Table 5 Improvement Planning for Tools and Technical System 51

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