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研究生: 劉達明
Daniel Vinicio Gonzalez de Leon
論文名稱: 評估降低風險的激勵措施,以影響消費者對自有品牌產品的購買決定。
Evaluating risk-reducing incentives to influence consumers' purchase decision of private-label products.
指導教授: 兪在元
Yoo, Jaewon
口試委員: 歐怡君
學位類別: 碩士
Master
系所名稱: 科技管理學院 - 國際專業管理碩士班
International Master of Business Administration(IMBA)
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 78
中文關鍵詞: 自有品牌免費退貨全國性品牌感知風險購買意向線上購買場景價格促銷額外保修
外文關鍵詞: Private Labels, Free Return, National Brands, Perceived Risk, Purchase Intention, Online, Purchase Scenario, Price Promotion, Extra Warranty
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    Private Labels (PL) continue to grow in sales and portfolio, driven by the increasing interest from both retailers and consumers toward PL. There has been continuous research in the field, and even after the constant improvement in the quality of PL products, the main concern faced by consumers when deciding whether to switch from National Brands to PL is the perceived risk. We test three different promotions, Price Promotion, Extra Warranty, and Free Returns, to evaluate the effectiveness to increase consumer PL purchase decisions and reduce perceived risk. This paper conducted three studies, to measure the main effect of the promotions on PL purchase decisions, PL purchase intention, and perceived risk. The effect was measured using an online base purchase scenario. A total of 300 participants were collected using Prolific Academic to collect the data. All three strategies were found to positively influence consumer purchase decisions of treated Private labels, varying across product price ranges. Study 3 shows that perceived risk mediates the effect of the promotion strategies. Also proving that results are still significant for “self” and “others” purchase scenarios.

    摘要 I 致謝 II Abstract III Acknowledgment IV Table of content V List of Figures VII List of tables VIII Introduction 1 Literature Review 6 Warranty as a means to decrease perceived risk on PL. 9 Price Promotion as a means to decrease perceived risk on PL. 10 Returns Policy as a means to decrease perceived risk on PL. 11 Differential Effects 12 Methodology 13 Data collection 13 Overview of the Studies 14 Study 1 19 Study 2 24 Study 3 30 General Discussion 34 Managerial Implications 37 Limitations and Future Work 39 References 41 Appendix 48 Data Analysis 48 Online Survey 52

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