研究生: |
謝昀軒 Sie, Yun-Syuan |
---|---|
論文名稱: |
自我建構對品牌肯定的影響─以網路口碑與善因行銷為調節變數 The Impact of Self-Construal on Brand Positivity: e-WOM and Cause-Related Marketing as Moderators |
指導教授: |
高登第
Kao, Teng-Ti |
口試委員: |
陳明怡
Chen, Ming-Yi 陳春富 Chen, Chun-fu |
學位類別: |
碩士 Master |
系所名稱: |
竹師教育學院 - 教育心理與諮商學系教育心理與諮商碩士在職專班 Division of Industrial and Organizational Psychology, In-service Master Program of Educational Psych |
論文出版年: | 2023 |
畢業學年度: | 111 |
語文別: | 中文 |
論文頁數: | 89 |
中文關鍵詞: | 自我建構 、品牌肯定 、網路口碑 、善因行銷 |
外文關鍵詞: | Self-Construal, Brand Positivity, e-WOM, Cause-Related Marketing |
相關次數: | 點閱:1 下載:0 |
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本研究為探討消費者在訊息萬變的網路年代,對於廣告商提供廣告訊息時,不同的自我建構屬性的消費者,是否會因不同的網路口碑訊息及不同的善因行銷廣告因素,而使消費者的品牌肯定造成影響。具體來說,本研究企圖探討「自我建構」對於品牌肯定的影響是否同時受到網路口碑及善因行銷廣告的影響。研究結果顯示:(1)、當廣告是網路口碑正面的方式呈現時,相依型自我建構的消費者會比獨立型自我建構的消費者具有較佳的品牌肯定,但當廣告是網路口碑負面的方式呈現時,獨立型自我建構的消費者會比相依型自我建構的消費者具有較佳的品牌肯定;(2)、當廣告是有善因行銷的方式呈現時,相依型自我建構的消費者會比獨立型自我建構的消費者具有較佳的品牌肯定,但當廣告是無善因行銷的方式呈現時,獨立型自我建構的消費者會比相依型自我建構的消費具有較佳的品牌肯定;(3)、對於廣告是網路口碑是正面訊息為訴求,且有善因行銷方式的情況下,相依型自我建構的消費者會比獨立型自我建構的消費者具有更佳的品牌肯定;對於廣告是網路口碑是正面訊息為訴求,且無善因行銷方式的情況下,相依型自我建構的消費者會比獨立型自我建構的消費者具有較佳的品牌肯定;對於廣告是網路口碑是負面訊息為訴求,且有善因行銷方式的情況下,獨立型自我建構的消費者與相依型自我建構的消費者之品牌肯定並無差異;對於廣告是網路口碑是負面訊息為訴求,且無善因行銷方式的情況下,獨立型自我建構的消費者會比相依型自我建構的消費者具有較佳的品牌肯定。
This research aims to investigate whether the brand positivity of consumers with different self-construal will be influenced by different e-WOM and cause-related marketing factors when advertisers provide advertising messages in the rapidly changing era of the internet. Specifically, this research attempts to explore whether the effect of ”self-construal” on brand positivity is affected by e-WOM and cause-related marketing advertisements. Research findings indicate that (1) consumers with dependent self-construals tend to have better brand positivity than those with independent self-construals, especially when the advertisements are presented with positive e-WOMs. However, when the advertisements are presented with negative e-WOMs, consumers with independent self-construals tend to have better brand positivity than those with dependent self-construals;(2) when the advertisements are presented with cause-related marketing, the consumers with dependent self-construal tend to have better brand positivity than those with independent self-construal. But when the advertisements are characreized by no cause-related marketing, consumers with independent self-construals tend to have better brand positivity than those with dependent self-construals;(3) in the scenario where the advertisements are characrerized by positive e-WOMs and cause-related marketing, consumers with dependent self-construals are likely to have better brand positivity than those with independent self-construals. In contrast, when the advertisements are characterized by positive e-WOMs and no cause-related marketing, the results remain the same. And there is no difference in brand positivity between consumers with dependent or independent self-construals when the advertisements are accompanied by cause-related marketing and negative e-WOMs. However, when the advertisements are characterized by no cause-related marketing and negative e-WOMs, consumers with independent self-construals tend to have better brand positivity than those with independent self-construals.
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