研究生: |
蘇靖軒 Su, Chin-Hsuan |
---|---|
論文名稱: |
行動設計研究結合人類與人工智慧協作:大學導入聯合國永續發展目標 Action Design Research with Human-AI Collaboration: Introducing SDGs to University |
指導教授: |
林福仁
Lin, Fu-Ren |
口試委員: |
王俊程
Wang, Jyun-Cheng 洪為璽 Hung, Wei-Hsi |
學位類別: |
碩士 Master |
系所名稱: |
科技管理學院 - 服務科學研究所 Institute of Service Science |
論文出版年: | 2021 |
畢業學年度: | 109 |
語文別: | 英文 |
論文頁數: | 52 |
中文關鍵詞: | 行動設計研究 、設計研究 、人類與AI協作 、永續發展目標 |
外文關鍵詞: | action design research, design research, human-AI collaboration, Sustainable Development Goals |
相關次數: | 點閱:4 下載:2 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
本研究以國立清華大學為例,以行動設計研究(Action Design Research, ADR)結合人類與AI協作的概念作為研究方法,將永續發展目標(Sustainable Development Goals, SDGs)引入大學。我們遵循了ADR的四個重要階段:診斷(Diagnosis)、設計(Design)、實施(Implementation)和演進(Evolution)。
在最初的任務中,行動設計研究團隊計畫提升教師及教職員工們對於永續發展的意識。我們設計了研究標註系統來聚焦教師們的注意力,將他們的研究與SDGs聯繫起來。我們的努力也獲得了學校高層主管及學院的支持。在ADR的迭代過程中,建立了SDGs研究標註的數據管理流程。在第二個任務中,團隊開發了清華永續發展官方網站,以協助清華永續週的資料搜集,並建立後台上傳系統,提供各單位有統一的平台上傳永續資料。其中,永續長(Chief Sustainability Officers, CSOs)在校園推動永續發展目標的過程中,是非常關鍵的角色。第三個任務中,團隊將資料的上傳流程及管理權限去中心化。我們為每一個單位建置獨立的永續發展網站,讓他們可以制定欲展示的永續項目。藉由此系統機制,可以輕鬆的利用更新的項目來評估大學永續發展目標的進展。
本研究紀錄了實踐行動設計研究以協助大學引入永續發展目標的過程,其中人類與AI的合作可以促進教師研究與永續發展目標的聯繫。反思這些任務的實踐過程,我們提出了與先前ADR文獻中不同的三項新原則,可以指導未來的研究者使用ADR。
以此研究將永續發展目標引入至大學的背景為例,採用ADR來引入新知識至現有組織的實踐行動,可以被其他組織背景下的研究人員進一步驗證和加強。
This study has practiced action design research (ADR) as a research approach to combining human-AI collaboration to introduce Sustainable Development Goals (SDGs) to a university, taking National Tsing Hua University as an example. We followed the four significant stages of elaborated ADR: Diagnosis, Design, Implementation, and Evolution. In the initial task, the ADR team planned to create the awareness of faculty members who performed the role of researchers and teachers under the expectation of a research university. We designed an artifact to invoke the faculty attention to connect their research with the realization of SDGs. Then, our efforts were supported by top level of the administration and colleges. In the iterative process of ADR, the data pipeline of SDGs labeling system was established. In the second task, the SDGs team developed the NTHU Sustainability Website to assist in SDGs Week data collection and create a unified system for uploading data from all units. The chief sustainability officers (CSOs) played the key role in driving the SDGs-related activities in the university. In the third task, we decentralized the upload process and management authority. We developed a website for each unit's SDGs, providing them with the ability to customize the projects they want to present. Because of this real-time and free-form design, the university could easily take the updated information to assess and reflect the progress of the university sustainability. This research records the process of conducting action design research to develop the information systems to assist the university to introduce SDGs to its faculty, in which the collaboration of human and artificial intelligence was used to facilitate the connection between faculty research and SDGs. From the reflection and lessons learned from these tasks, we identified three principles distinct from the prior principles identified in literature. Moreover, some rules to transit from stages were specified which may guide people to use ADR in future. Finally, the practice of ADR for introducing a new knowledge into an existing organization taking this research context for bringing SDGs into university faculty as one example can be further validated and enhanced by other researchers in other organizational contexts.
Albareda-Tiana, S., Vidal-Raméntol, S., & Fernández-Morilla, M. (2018). Implementing the sustainable development goals at University level. International Journal of Sustainability in Higher Education.
Alter, S. (2003). 18 Reasons Why IT-Reliant Work Systems Should Replace" The IT Artifact" as the Core Subject Matter of the IS Field. Communications of the Association for Information Systems, 12(1), 23.
Baskerville, R. L., & Wood-Harper, A. T. (1996). A critical perspective on action。 research as a method for information systems research. Journal of information Technology, 11(3), 235-246.
Dellermann, D., Calma, A., Lipusch, N., Weber, T., Weigel, S., & Ebel, P. (2019, January). The future of human-AI collaboration: a taxonomy of design knowledge for hybrid intelligence systems. In Proceedings of the 52nd Hawaii International Conference on System Sciences.
Fayyad, U., Piatetsky-Shapiro, G., & Smyth, P. (1996). From data mining to knowledge discovery in databases. AI magazine, 17(3), 37-37.
Feldman, R., Fresko, M., Hirsh, H., Aumann, Y., Liphsta, O., Schler, Y., & Rajman, M. (1998). Knowledge management: A text mining approach. In Proc. The 2nd Int. Conf. On Practical Aspects of Knowledge Management (PAKM98) (No. CONF, pp. 9-1).
Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design science in information systems research. MIS quarterly, 75-105.
Hevner, A. R. (2007). A three cycle view of design science research. Scandinavian journal of information systems, 19(2), 4.
Howe, N., & Strauss, W. (2000). Millennials rising: The next great generation New York: Vintage Books.
Howe, N., & Strauss, W. (2003). Millennials go to college: Strategies for a new generation on campus: Recruiting and admissions, campus life, and the classroom. Washington, D.C.: American Association of Collegiate Registrars and Admissions Officers.
Hotho, A., Nürnberger, A., & Paaß, G. (2005, May). A brief survey of text mining. In Ldv Forum (Vol. 20, No. 1, pp. 19-62).
Jarrahi, M. H. (2018). Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making. Business Horizons, 61(4), 577-586.
Järvinen, P. (2007). Action research is similar to design science. Quality & Quantity, 41(1), 37-54.
Kamar, E. (2016, July). Directions in Hybrid Intelligence: Complementing AI Systems with Human Intelligence. In IJCAI (pp. 4070-4073).
March, S. T., & Smith, G. F. (1995). Design and natural science research on information technology. Decision support systems, 15(4), 251-266.
Mullarkey, M. T., & Hevner, A. R. (2019). An elaborated action design research process model. European Journal of Information Systems, 28(1), 6-20.
NTHU Regional Innovation Center. National Tsinghua University USR project planning, < https://ric.site.nthu.edu.tw/p/412-1157-14127.php?Lang=zh-tw>; 2018.
Pries-Heje, J., Baskerville, R., & Venable, J. (2007). Soft design science research: Extending the boundaries of evaluation in design science research. In Proceedings from the 2nd International Conference on Design Science Research in IT (DESRIST) (pp. 18-38).
Waas, T., Verbruggen, A., & Wright, T. (2010). University research for sustainable development: definition and characteristics explored. Journal of cleaner production, 18(7), 629-636.
Sein, M. K., Henfridsson, O., Purao, S., Rossi, M., & Lindgren, R. (2011). Action design research. MIS quarterly, 37-56.
Unesco-Icsu. Declaration on science and the use of scientific knowledge, <http://www.unesco.org/science/wcs/eng/declaration_e.htm>; 1999.