企業文化對財務績效之影響：台積電之個案分析

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研究生：	夏儷禎 Hsia, Li-Chen
論文名稱：	企業文化對財務績效之影響：台積電之個案分析 Corporate Culture and Financial Performance: Case study of Taiwan Semiconductor Manufacturing Co., Ltd. (TSMC)
指導教授：	邱婉茜 Chiu, Wan-Chien
口試委員:	張焯然 Chang, Jow-Ran 李漢星 Lee, Han-Hsing
學位類別：	碩士 Master
系所名稱：	科技管理學院 - 高階經營管理雙聯碩士學位學程 NTHU-UTA Dual EMBA Degree Program
論文出版年：	2023
畢業學年度：	111
語文別：	英文
論文頁數：	35
中文關鍵詞：	企業文化、財務績效、組織文化
外文關鍵詞：	Corporate Culture, Financial Performance, Organizational Culture
相關次數：	點閱：51 下載：0
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中文摘要

企業文化在很大程度上被證明與公司的業績有關。一般來說，文化引導員工如何做事，影響所有的決策過程，進而深刻影響公司績效。獨特的文化也會影響人才的招募/ 留任以及企業的聲譽。
企業文化的影響可能因行業而異。我的研究重點是半導體行業，尤其是台灣最大的半導體公司台積電。半導體公司通常是大公司，因其產業在技術、研發投資和員工人數方面有很高的進入門檻。其管理和組織結構的複雜性導致獨特企業文化的發展，這會直接或間接影響公司績效。
特別是，我將台積電作為案例研究來研究企業文化與公司績效之間的關係。隨著半導體公司擴大產能並將全球化作為接近客戶和滿足需求的關鍵戰略，因此分析如何確定關鍵文化維度以及將文化擴展到不同地區是企業能維持永續成功所必需的。此外，隨著時間的推移，半導體的員工不斷向下一代轉移，企業需也要考慮如何將企業文化和核心價值觀傳承給年輕一代，以確保永續成功。

Abstract

Corporate culture has been largely documented to be associated with company performance. Generally speaking, corporate culture guides employees’ behavior and influences all the decision-making processes. All of which deeply influence the company performance. Corporate culture also impacts the talent acquisition/retention as well as the corporate reputation.
The effect of corporate culture is likely industry-specific. My study is to focus on the Semiconductor industry, and particularly on TSMC, the largest semiconductor firm in Taiwan. Semiconductor companies are typically large corporations, as the industry has high entry barriers in terms of technology, R&D investment, and employee numbers. The complexity of management and organizational structure lead to the development of a unique culture in each organization, which can directly or indirectly impact corporate performance.
I examine the relationship between corporate culture and firm performance using TSMC as my case. I find that as a semiconductor company expands its capacity and adopts globalization as a key strategy to reach customers and meet demand, it is crucial to analyze what cultural dimensions are necessary to sustain corporate success.
As semiconductor employees move on to the next generation, making it necessary for companies to consider how to pass on the corporate culture and core values to younger generation to ensure continued success.

Contents

Abstract .......................................................2
1.Introduction .................................................4
1.1 Motivation .................................................4
1.2 Objective  .................................................4
1.3 Observations  ..............................................4
2.Literature Review ............................................5
2.1 Overview of Semiconductor Industry .........................5
2.2 Worldwide Semiconductor Sales Growth Trend..................8
2.3 Definition of Corporate Culture ...........................10
2.3.1 Eight Dimension of Corporate Culture ....................10
2.3.2 Another perspective- Six dimension of Corporate Culture..17
3.TSMC Corporate Culture ......................................22
4.TSMC vs Intel Financial Performance .........................28
2.1 EPS    .......................................................29
2.2 ROI .......................................................29
2.3 ROE    .......................................................30
5. Discussion of TSMC Corporate Culture and Financial Performance ...............................................................31
6. Conclusion .................................................32

Acknowledgements ..............................................33
References ....................................................34

List of Figures
Figure 1. Structure of Semiconductor Industry...................6
Figure 2. Worldwide Semiconductor sales growth, 2021/ 2030 .....8
Figure 3. Eight Dimension of Corporate culture by Recardo and Jolly (1997) ........................................................11
Figure 4. Taipei Times-Yearly average wage rises to highest in seven years .........................................................24
Figure 5. Taiwan News- Annual salary for Taiwan’s TSMC exceeds NT$3 million in 2022    ................................................25
Figure 6. TSMC vs Intel 10 years EPS trend .....................29
Figure 7. TSMC vs Intel 10 years ROI trend .....................30
Figure 8. TSMC vs Intel 10 years ROE trend .....................31

List of Tables
Table 1. Eight Dimension of Corporate culture by Recardo and Jolly (1997) .........................................................12
Table 2. Six Dimension of Organizational culture by Hofstede: Dimensionalizing Cultures ......................................18

                                

References
Annual salary for Taiwan’s TSMC workers exceeds NT$3 million in 2022. See
https://www.taiwannews.com.tw/en/news/4825988

Dan, M. C. H., & Canh, L. Q. (2019). Impacts of organizational culture on employee engagement with organizations in Vietnamese enterprises. SOCIO-ECONOMIC AND ENVIRONMENTAL ISSUES IN DEVELOPMENT, 493.

Dr Trinh Le Tan (2018). The Relationship between Cultural Dimensions and Employee Commitment in Vietnamese Social Service Provides. Open Journal of Human Resource Management Volume 1, Issue 2, 2018, PP 1-10

Deliver Performance and Connectivity Wherever Innovation Requires. See
https://www.intel.com/content/www/us/en/internet-of-things/overview.html

Hofstede, G. (2011). Dimensionalizing Cultures: T he Hofstede Model in Context. Online readings in psychology and culture, 2(1), 2307-0919.

Hue, H. T., Hoa, H. T. T., & Huong, D. T. T. THE INFLUENCE OF ORGANIZATIONAL CULTURE ON JOB SATISFACTION OF EMPLOYEES: A STUDY OF JOINT-STOCK COMMERCIAL BANKS IN THAI NGUYEN PROVINCE, VIET NAM.

How to Measure Company Culture: A Quick Guide. See
https://www.aihr.com/blog/how-to-measure-company-culture/

Kotter, J. P. (2008). Corporate culture and performance. Simon and Schuster.

Lee, C. W. “Business Ethics and Human Resource.

Marchenko, A. (2017). Corporate culture of Samsung: lessons to learn.

Ooi, K. B., & Arumugam, V. (2006). The influence of corporate culture on organizational commitment: case study of semiconductor organizations in Malaysia. Sunway Academic Journal, 3, 99-115.

ROE, EPS, ROI, Intel vs TSMC. See
https://www.macrotrends.net/stocks/stock-comparison?s=roe&axis=single&comp=TSM:INTC

TSMC 2021 Annual Report. See
https://investor.tsmc.com/static/annualReports/2021/english/ebook/index.html

Yearly average wage rises to highest in seven years. See
https://www.taipeitimes.com/News/biz/archives/2022/11/23/2003789428

Zimmerman, J. (2010). Corporate entrepreneurship at GE and Intel. Journal of Business Case Studies (JBCS), 6(5).

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