以SCOR模式為基礎之供應鏈績效評估與改善-IC設計業為例

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研究生：	謝文坤
論文名稱：	以SCOR模式為基礎之供應鏈績效評估與改善-IC設計業為例 Supply Chain Performance Evaluation and Improvement based on the SCOR Model-A Case Study of an IC Design House
指導教授：	劉志明
口試委員:
學位類別：	碩士 Master
系所名稱：	工學院 - 工業工程與工程管理學系碩士在職專班 Industrial Engineering and Engineering Management
論文出版年：	2006
畢業學年度：	94
語文別：	中文
論文頁數：	125
中文關鍵詞：	摩爾定律、SCOR模式、延遲策略
相關次數：	點閱：2 下載：0
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產品設計的演進已經無法以摩爾定律(Moore’s Law)的速度向前邁進，反而回歸到追求簡單的應用創新，但是產品供應鏈體系之演進卻由簡入繁，嘗試滿足以客為尊的消費模式，因而改變了產銷遊戲規則，讓市場的競爭變得更複雜，造成需求難以預測、交期急迫、生產計劃經常變更等問題，迫使企業必須將資源整合，以建構出一個更有競爭力的供應鏈模式。

本研究利用SCOR模式(Supply Chain Operations Reference Model)所提供的供應鏈架構(framework)、標準實施流程、績效指標以及最佳實務(best practices)做為診斷工具，以協助企業改善供應鏈的運作。SCOR的方法論提供一個整體性的架構，能夠讓供應鏈流程的所有參與者，包括製造商、上游物料供應商、下游經銷商或客戶，皆能以此架構作為產業標準，協助管理者針對各企業相關的供應鏈部份來進行管理，SCOR模式中的的供應鏈衡量標準可以讓供應鏈的所有成員在執行流程中充份地溝通與改善。並採用延遲策略在生產與配銷的技術協助企業改善供應鏈管理的效率與執行的方法。
本研究將以一個IC設計公司作為SCOR模式之導入與驗證的對象，藉以說明該模式中三個階層的流程之定義，並逐層展開四大流程的標準操作程序，再結合延遲策略的應用，以建立一個較完備的IC設計產業的供應鏈參考流程，可提供國內相關產業有關供應鏈規劃的方法與實務經驗。

The gradual progress of product design has been already unable to stride forward at the speed of the Moore's Law, instead it has shifted to pursue simple application innovation. However, the supply chains of products have evolved from simplicity to complexity in order to satisfy the changing demands of customers. Therefore, it has changed the game rules of production and marketing, and results in the complexity in market competition and causes more difficult demand forecast, urgent orders, and frequent changes of the production schedule, forcing an enterprise to further integrate its limited resources in order to establish a more competitive supply chain.
This research utilizes the framework of a supply chain, the standard implementation procedure, the performance index, and the best practices of the SCOR model (Supply Chain Operations Reference Model) as diagnostic tools for improving the supply chain of a business. The SCOR model offers a global framework, which allows all the participants of a supply chain, including the manufacturing companies, the upstream suppliers, and the downstream distributors or customers to use as a common business standard and assists managers to supervise different sections of a supply chain. The performance measurement standard provided by the SCOR model enables all the members of a supply chain to communicate and improve the workflows. The adoption of the tactic of postponement for product production and distribution into the management of a supply chain can further improve the efficiency and excution of it.
This research will use an IC design company in Taiwan as an example for the implementation and verification of the SCOR model to illustrate the definition of work flows in the threes layers of the model, and then deploy the standard operation procedure of the four major categories of work flows. Finally the postponement tactic will be applied to establish a better supply chain reference model for the IC design industry in Taiwan. The proposed methodology of this research can provide the planning method and the practice experience for the IC design related industry.

摘要................................................................................................................... I
ABSTRACT...................................................................................................... II
誌謝辭............................................................................................................. IV
目錄................................................................................................................. V
圖目錄.......................................................................................................... VIII
表目錄.............................................................................................................. X
第一章、緒論................................................................................................... 1
1 研究背景與動機.................................................................................. 1
2 研究目的............................................................................................. 2
3 研究範圍與限制.................................................................................. 2
4 研究方法............................................................................................. 2
5 研究架構............................................................................................. 3
第二章、文獻探討............................................................................................ 5
1 供應鏈管理......................................................................................... 5
1.1 供應鏈企業流程........................................................................ 5
1.2 供應鏈面臨的問題.................................................................... 7
1.3 新一代的供應鏈策略.............................................................. 10
2 供應鏈的延遲策略與應用................................................................. 13
3 供應鏈績效衡量................................................................................ 17
4 供應鏈運作參考模型(Supply Chain Operation Reference Model)...... 21
4.1 流程參考模組.......................................................................... 21
4.2 SCOR的三大觀點與四大管理流程介紹................................... 23
4.3 SCOR的範圍與應用................................................................. 34
5 IC設計產業........................................................................................ 36
5.1 IC產品的生產型態................................................................... 37
5.2 IC設計公司的生產特性............................................................ 39
第三章、以SCOR為基礎之供應鏈評估與改善方法....................................... 42
1 SCOR第一階流程的研究................................................................... 42
1.1 企業策略與供應鏈策略的整合............................................... 43
1.2 供應鏈營運範圍的界定........................................................... 44
2 SCOR第二階層與第三階層流程的研究............................................. 46
2.1 延遲策略在製造流程的改善與應用........................................ 73
2.2 延遲策略在配銷流程的改善與應用........................................ 75
3 SCOR供應鏈圖示............................................................................... 76
4 利用SCOR Card進行對供應鏈流程的檢驗....................................... 78
第四章、個案公司供應鏈評估與改善的實證................................................ 82
1 個案公司背景介紹............................................................................ 82
1.1 業務範圍................................................................................. 82
1.2 產品別之營業比重.................................................................. 82
1.3 目前產品及服務項目.............................................................. 83
1.4 計劃開發之新產品及服務....................................................... 83
2 個案公司利用SCOR的現況(AS-IS)流程分析.................................... 84
2.1 個案公司針對SCOR的第一階流程研究.................................. 84
2.1.1 企業策略與供應鏈策略的整合...................................... 84
2.1.2 供應鏈營運範圍的界定................................................. 87
2.2 個案公司針對SCOR第二階與第三階流程研究....................... 91
2.3 個案公司SCOR地理圖與線狀圖描繪...................................... 99
3 個案公司利用SCOR Card進行供應鏈流程的檢驗........................... 102
4 個案公司利用SCOR供應鏈營運模式所提出的改善案(TO-BE)...... 105
4.1 採購晶圓延遲專案................................................................ 105
4.2 晶圓生產延遲專案................................................................ 107
4.3 海外委工廠直接出貨專案..................................................... 108
4.4 配銷延遲專案........................................................................ 109
4.5 快速回應客戶交期改善專案.................................................. 111
5 個案公司改善後的圖示.................................................................... 113
6 個案公司流程改善前後效益與績效指標、實務的整理................... 115
第五章、結論與建議.................................................................................... 120
1 結論.................................................................................................. 120
2 未來研究方向................................................................................... 121
參考文獻....................................................................................................... 122

                                

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