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研究生: 陳暄函
Chen,Hsuan-Han
論文名稱: 國小資訊組長的職涯學習路徑與傳承方式探討
An Exploration of Career Learning Pathways and Knowledge Transfer Methods for Elementary School Information Technology Coordinators
指導教授: 王鼎銘
Wang, Ding-Ming
口試委員: 王曉璿
Wang, Hsiao- Shen
林秋斌
.Lin, Chiu-Pin
學位類別: 碩士
Master
系所名稱: 竹師教育學院 - 學習科學與科技研究所
Institute of Learning Sciences and Technologies
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 114
中文關鍵詞: 資訊組長學習路徑數位轉型師徒制
外文關鍵詞: Information Technology Coordinators, Learning Pathways, Digital Transformation, Mentorship
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  • 國小教育面臨著推動數位轉型的重大挑戰,檢視台灣資訊教育發展背景,可以發現歷年來教育部推動政策與基礎建設下的成果有目共睹。由於資訊組長職務具特殊性:需負責校園硬體設施的運作管理,網管技能與電腦專業知識更讓資訊組長除教學外,也承擔學校資訊教育推動上的壓力。這多重身份之挑戰在於:如何兼顧教學品質與設備維護安全的平衡。
    本研究以質性研究訪談法選取12位曾任或現任之國小資訊組長為研究參與者,資料分析主要運用Nvivo 14進行編碼。研究主題為國小資訊組長的個人學習特質與學習路徑發展,並提出未來人力培養等相關建議。
    研究結果發現:1.資訊組長面臨的工作挑戰包含:行政庶務繁忙、職務代理不易、資訊設備借用負擔、未有良好銜接歷程。2.自身能力特質可供教師借鑒包含:自學能力強、網管基本能力、溝通社群力強、對新事物有熱忱。3.將企業理論於資訊組長培訓:建立各校資訊組長標準作業程序(SOP)、各縣市新進資訊組長教育訓練、建立資訊組長師徒制,提高學校的數位轉型效能。


    Primary education in Taiwan faces significant challenges in promoting digital transformation. A review of the background of information education development in Taiwan shows that the results of policies and infrastructure improvements driven by the Ministry of Education over the years are evident. The role of Information Technology Coordinators in schools is distinctive as they are responsible for managing campus hardware operations and possess network management and computer expertise. Beyond teaching, they also bear the pressure of advancing information education in schools. The challenge of this dual role is to balance teaching quality with the maintenance and safety of equipment.

    This study employed qualitative research methods, selecting 12 current and former primary school Information Technology Coordinators as participants. Data analysis was primarily conducted using NVivo 14 for coding. The research focuses on the personal learning traits and developmental paths of Information Technology Coordinators and offers suggestions for future personnel training.

    The findings reveal:

    1. Information Technology Coordinators face work challenges including a heavy administrative workload, difficulty in delegation, burdens associated with lending out information equipment, and the absence of a smooth transition process.
    2. Personal abilities that can be emulated by teachers include strong self-learning skills, basic network management capabilities, effective communication, and enthusiasm for new things.
    3. Application of corporate theories in Information Technology Coordinator training: Establishing standard operating procedures (SOPs) for coordinators in each school, educational training for new coordinators across different counties and cities, and implementing a mentorship system among coordinators to enhance the effectiveness of digital transformation in schools.

    第一章 緒論 10 第一節 研究背景 10 壹、數位教育在台灣的發展 10 貳、資訊教育的推動 11 參、網路普及下的資訊教育 11 第二節 研究動機 12 壹、研究目的 13 貳、研究問題 13 第三節 名詞釋義 14 壹、資訊組長(Information Technology Coordinators) 14 貳、資訊素養(Information literacy) 15 參、學習路徑(Learning pathways) 15 第二章 文獻探討 17 第一節 教育部政策轉變下資訊組長工作和角色探討 17 壹、資訊教師的起始與法律 17 貳、中小學資訊教育的政策 18 參、資訊組長的角色與職務 20 第二節 透過人力資源理論討論教師增能方式 22 壹、人力資源理論應用 23 貳、資訊組長之師徒制探討 26 參、其他職業別相關研究 28 第三節、探究教師數位技能進修之方法與途徑 30 壹、各時期教師增能方針整理 30 貳、資訊組長的學習方式 33 第三章 研究設計與實施 35 第一節 研究設計 35 第二節 研究樣本 37 第三節 研究流程 38 第四節 研究工具與資料分析 39 壹、研究工具 39 貳、資料分析軟體 40 參、資料分析方式 40 第五節 研究倫理 41 第六節 信效度檢核 41 壹、訪談大綱與構面劃分之檢驗 41 貳、逐字稿檢核 42 第四章 研究結果 42 第一節 專家訪談 43 壹、重點小結 43 貳、研究者省思 46 第二節 描述性統計 47 第三節 頻率分析 50 第四節 編碼 53 壹、開放性編碼 53 貳、主題編碼 55 第五節 比較分析 61 壹、資訊組長的背景與年資分析 61 貳、學校規模與資訊背景 61 參、學校規模與任職機緣 63 肆、年齡對科系選擇的影響 64 伍、學校規模與資訊接收度 65 第六節 情感分析 68 壹、正向情感 70 貳、負向情感 72 第七節 小結與討論 73 第五章 結論與建議 74 第一節 研究結論 75 壹、資訊組長具多元背景及專業經驗 75 貳、資訊組長敏銳觀察教育環境變遷、體會挑戰與機遇 75 參、資訊組長學習路徑皆不斷尋求成長機會、精進專業 76 肆、資訊組長希望新進同仁注重專業發展,因應教育挑戰 77 第二節 結論建議 78 壹、優化師徒制設計 78 貳、創新工作坊形式 79 參、完善教學觀摩制度 79 肆、建立系統化新人培訓 80 第三節 未來研究建議 80 參考文獻 82 壹、中文部份 82 貳、西文部份 84 附錄 91 附錄一 91 附錄二 93 附錄三 94  

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