研究生: |
蔡炳程 Ping-Chen Tsai |
---|---|
論文名稱: |
以全面生產管理(TPM)建構企業競爭優勢之探討 Research on the Constraction of Business Competitive Advantages based on Total Productive Management |
指導教授: |
黎正中
Chang-Chung Li |
口試委員: | |
學位類別: |
碩士 Master |
系所名稱: |
工學院 - 工業工程與工程管理學系 Department of Industrial Engineering and Engineering Management |
論文出版年: | 2000 |
畢業學年度: | 88 |
語文別: | 中文 |
論文頁數: | 96 |
中文關鍵詞: | 策略 、競爭優勢 、全面生產管理 、職制示範 、意識改革 |
外文關鍵詞: | strategy, competitive advantages, TPM, vocation paradigm, mindset change |
相關次數: | 點閱:2 下載:0 |
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企業經營策略的目的在於達成競爭優勢,而競爭優勢的基礎在於有較佳的效率、品質、創新與顧客回應。而展現於企業內部的正是擁有低成本或差異化的獨特能力。就生產活動而言,其獨特能力即是有別於他人的「生產力」,它包括在產出面的PQCDSM及投入面的3M有卓越的表現。而TPM正是以設備為切入點,著眼於影響生產力的損失為架構,來展開提昇企業能力之改善活動,進而形成企業的競爭優勢。
TPM的做法,除了TPM展開活動的十二步驟外,並運用目標管理、職制示範、活動步驟化、診斷制度…等手法,以PDCA為管理手段,來達成企業在效率、品質、創新與顧客回應方面,能有獨特之能力。也就是說,TPM能夠協助企業建構持續性的競爭優勢。
再者,本研究以國內取得日本TPM優秀獎企業為對象,探討TPM與競爭優勢之關聯,其研究結果發現TPM與競爭優勢有很強之因果關係。因為
1. TPM能有效改革人員意識
2. TPM能大幅提昇企業人之能力
3. TPM能獲致卓越的生產力
The purpose of business strategy is to achieve competitive advantages which includes higher efficiency, better quality, more innovation and faster customer response. In other words, the unique capability of lower cost or differentiation. In production aspect, unique capability means better production power with better performance from 3M of input and PQCDSM from output. And TPM(Total Productive management)is a series of improvement activities focused on reduction of equipment loss to form business competitive advantages.
In this research, several domestic companies who won the Japan TPM Award have been studied. And it is found that there is a strong cause-effect relationship between TPM and competitive advantages because:
1. TPM can change employee's mindset effectively.
2. TPM can upgrade employee's capabilities.
3. TPM can lead to excellent productivity.
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