研究生: |
江亙松 Chiang Keng-Sung |
---|---|
論文名稱: |
建構知識分類與管理之策略資訊系統 A Strategic Information System Based On Knowledge Management |
指導教授: |
簡禎富
Chen-Fu Chien |
口試委員: | |
學位類別: |
碩士 Master |
系所名稱: |
工學院 - 工業工程與工程管理學系 Department of Industrial Engineering and Engineering Management |
論文出版年: | 2000 |
畢業學年度: | 88 |
語文別: | 中文 |
論文頁數: | 66 |
中文關鍵詞: | 知識管理與分類 、Outlook 、SWOT分析 、五力分析 、資訊科技 、策略規劃 |
外文關鍵詞: | Knowledge Management, Outlook, SWOT Analysis, Information Technology, Strategic Planning, Five force analysis |
相關次數: | 點閱:1 下載:0 |
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數位時代的來臨改變了人們的行為方式,快速反應以及群體決策已經成為現代企業提高競爭能力的必備條件,決策者無法等待問題出現時再去尋求答案,目前的趨勢是往事先預防的管理方法去發展,平時即需要紀錄知識,並加以有效的運用,才能在複雜的產業環境變動下找尋求生之道。知識管理以及資訊技術的發展對企業的決策與思考方式均造成相當大的影響,現代企業掌握這兩項技術,才算是掌握競爭的入場券,而如何有效且切實的運用才是成功的要素。
本研究以網路技術為平台、知識管理為導向、策略規劃之五力分析及SWOT分析為知識分類法,以Microsoft Outlook 2000建構一套以電子郵件為介面的策略資訊系統。由某電子商務公司經過兩個月的使用,針對其內部資訊、財物、行銷、營運、知識等幾個部門的發展策略進行討論,然後以個案研討的方式評估本系統的績效。
研究的結果讓我們瞭解,系統的成功與否取決於使用者的態度以及高階管理者對本系統的支持程度,而在系統的教育功能方面,我們利用五力分析與SWOT分析的知識分類方式建構策略資訊系統,這樣的方式證明了企業的思維方式可以透過知識系統的分類設計方式來進行引導。
Digital age has chaneged human behavior. A quick response and group decision mechanism is already a basic issue for a company to improve it's competition ability. A disision maker can not wait any more for a answer when problem happens.
Now we would like to prevent a event before it happens. So everything in a compony is recorded daily and use it smartly to find a way to survive for a company.
This research it based on a network platform, drived by knowledge management, categoried by five force and SWOT analysis, and built by Outlook 2000. We construct a Strategic Information System by e-mail interface and test this system by a e-commerce company.
The result are:
1. This system is to be successed by user attitude and high-level manager. If they do support this system, it will perform better.
2. Strategic thinking can be taught by a good system design.
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