核能發電廠之運轉作業中，控制室內的團隊成員間與操作系統之互動關係將直接影響其運作效率及安全性。考量此層面的影響，本研究分為三個實驗階段進行：實驗A用以評估自動化重置功能於警報系統之實用性；實驗B則採用本次設計的一套結合程序書內容之電腦化圖示介面，進行操作績效之評估；最後，結合電腦化圖示介面設計的概念及實際電廠的團隊互動需求，發展出一套電腦化團隊系統，並於第三階段的實驗中進行績效量測。本研究，不僅著重於電腦化系統之設計及實用性量測，更考量核能電廠內所需之團隊作業特性，進而將先進技術設計、程序書及人員互動關係結合於系統內，其主要目的為發展有效之電腦化團隊系統，用以提升電廠內操作人員的訓練、工作績效以及與工作同伴間之互動。
實驗結果發現，使用自動化重置警報系統或電腦化圖示介面，皆有助於新進操作人員學習訓練及個人績效提升。結合上述介面設計所建構的電腦化團隊系統亦得到証實，可有效改善操作績效，且使用此套系統，人員需求以2人團隊為最佳。最後，本研究雖以核電廠之團隊作業為主題，相信其設計理念及考量要點亦適用於其它相似的高複雜工作需求之系統設計。

In advanced control room of a nuclear power plant (NPP), the human-system interaction directly affects team performance and the running safety of the reactor system. Based on this, a three phase experiments were conducted in this research. Experiment A and Experiment B were respectively conducted to evaluate the impacts of using auto-reset alarm system and using computerized graphic interface on individual performance. Experiment C was conducted to evaluate the effects of using computerized teamwork system and different numbers of operators on team performance. The primary purpose of this study is developing a computerized teamwork system for operators to improve training effect, operation performance, and team interaction.
From the experimental results, it revealed that using auto-reset alarm system and using the computerized graphic interface might support Novices’ performance. Results also showed that the effect of using computerized procedures was significant on team performance and indicated that 2 operators would be a satisfactory size in the teamwork system providing computerized procedures.

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