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研究生: 陳宥銘
You-Ming Chen
論文名稱: 連續型生產製程之設備供應商評選模式-以TFT玻璃基板製造商為例
Supplier selection for continuous production equipments:A case study of TFT glass substrate manufacturer
指導教授: 林則孟
Tse-Meng Lin
口試委員:
學位類別: 碩士
Master
系所名稱: 工學院 - 工業工程與工程管理學系碩士在職專班
Industrial Engineering and Engineering Management
論文出版年: 2006
畢業學年度: 95
語文別: 中文
論文頁數: 76
中文關鍵詞: 連續性生產玻璃基板層級分析法(AHP)供應商評選人機介面供應商合約
外文關鍵詞: Continuous Production, Glass Substrate, AHP, Supplier Selection, Man-Machined Interface, Contract
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  • TFT-LCD的快速發展,已經成為顯示器的發展趨勢。就其產業供應鏈來分析,愈上游之廠商其技術與資金門檻愈高。面板廠商對於上游之關鍵原物料與零組件,積極的進行垂直整合的計畫,但是因為其關鍵技術難以取得與研發,一直無法有效實現。本研究針對TFT-LCD產業上游之玻璃基板供應商,以製程技術為基礎探討其供應商評選模式,以期探索出玻璃基板製造商對於其供應商評選模式是否有其優勢,可以在市場上保有寡占的地位。
    供應商評選模式,最重要的前提為評選因子之確定。既有文獻上的供應商評選模式中的評選因子,主要皆以品質,價格,交期,服務等四大項目為架構,並伴隨衍生其他一般採購評選項目作為評估,且以產業別與採購項目作為切入點。本研究主要探討TFT-LCD之玻璃基板製造商之連續性製程設備機台供應商評選,並以製程技術角度切入,探討其評選因子是否有其獨到之處,以維持其長久之寡占市場的優勢。本研究發現,有關於人機介面與供應商合約之評選因子,既有文獻沒有納入供應商評選考量。在供應商評選因子確立之後,並藉由層級分析法(Analytic Hierarchy Process, AHP )與專家問卷訪談,演算出其評選權重,給予企業與學界一份具實證與參考價值之研究報告。


    The TFT-LCD is the trend of the display development. TFT-LCD manufacturers are aggressive to integrate the supply chain of raw material and key component vertically, but because of the key technique of the TFT-LCD upstream is hard to be developed and researched, they can not integrate it efficiently. In this paper, we take the TFT-LCD Glass Substrate manufacturers as the subject to investigate the supplier selection of glass substrate manufacturers under the oligopoly market.
    It is primarily critical to define the factors for the supplier selection. The general factors in the literature are the Quality, Cost, Delivery, and Service, and investigate the sub-factors under the four scope based on the different industry. This thesis has researched the selection factors of the Continuous Production Equipment Suppliers from the point of the manufacturing technique, and defined the Man-machined Interface and Contract as the new selection factors. Finally, AHP (Analytic Hierarchy Process) is the model to calculate the selection percentage based on the questionnaires from the experts in the TFT-LCD glass substrate filed, and the conclusion is presented as Continuous Production Equipments Suppliers Selection model based on the Glass Substrate Manufacturers.

    摘要 Abstract 誌謝 第一章 緒論 1.1 研究背景與動機 1.2 研究目的 1.3 研究範圍與限制 1.4 研究步驟與方法 第二章 玻璃基板產業特性分析 2.1 TFTLCD產業與玻璃基板之特性 2.2 玻璃基板的關鍵製程特性 2.2.1 連續型生產與間歇性生產 2.2.2 連續性製程特性與機台設備分析 第三章 文獻回顧 3.1 供應商選擇 3.1.1 供應商先期參與 3.1.2 供應商評選因子文獻整理與分析 3.2 供應商合約 3.2.1 合約形式 3.2.2 供應商評選與合約 3.3 供應商評選模組探討 第四章 研究方法 4.1 層級分析法(AHP) 4.2 評選因子之構面 4.2.1 供應商之技術能力 4.2.2 採購策略性 4.2.3 供應商合約 4.2.4 維修與服務 4.3 專家訪談 4.3.1 專家訪談問卷設計 4.3.2 確定評選因子 4.3.3 AHP問卷設計 4.4 問卷結果分析 4.4.1 問卷數據分析 4.4.2 综合分析 第五章 結論與建議 5.1結論 5.2建議 參考文獻 附錄A:AHP受訪問卷所得之權重資料 附錄B:AHP受訪問卷 圖目錄 圖1.1 國內LCD設備市場之規模與成長率 圖1.2 研究步驟示意圖 圖2.1 TFTLCD之供應鏈上下游圖 圖2.2 前段製程示意圖 圖3.1 供應商評選之流程 圖4.1 層級結構圖 圖4.2 專家訪談的部門分佈 圖4.3 專家訪談的職位分佈 圖4.4 層級評估模型 圖4.5 合約考量時間點 圖4.6 合約於採購流程中考量評選改善時間點 圖4.7 問卷之職位別分佈 圖4.8 問卷之部門別分佈 圖4.9 前八大因子之分配比例圖 圖4.10 連續性製程之機械手臂之操作介面 表目錄 表2.1 連續型與間歇型生產之比較 表2.2 連續型與間歇型生產優缺點比較 表2.3 溢流製程之問題彙整表 表2.4 切割成形製程之問題彙整表 表3.1 Dickson(1966)評選供應商之23項重要因子 表3.2 Croom認為新供應商評選所應考量的因子 表3.3 Simpson et al. (2002)實證之前19項重要評選因子 表3.4 Katsikeas,Paparoidamis,Katsikea(2002)整理出諸多學者對於供應商之評選因子 表3.5 供應商評選之架構考量因素 表3.5 供應商評選之架構考量因素.續 表3.7 文獻上所探討之供應商評選模組 表4.1 相對重要性尺度表 表4.2 隨機指標表 表4.3 Weber et al 依Dickson提出之評選因子,調查其文獻上出現之比率 表4.4 每一位專家訪談所提出之前七大重要評選因子 表4.5 技術規格與市占率之策略性剖析表 表4.6 非連續性與連續性製程設備評選因子比較 表4.7 各階層評選因子權重表 表4.8 部門別第二階層之評選因子權重表 表4.9 部門別供應商技術能力之第三階層評選因子權重表 表4.10 部門別採購策略性之第三階層評選因子權重表 表4.11 部門別供應商合約之第三階層評選因子權重表 表4.12 部門別維修與服務之第三階層評選因子權重表 表4.13 決策階層別第二階層之評選因子權重表 表4.14 決策階層別供應商之技術能力第三階層之評選因子權重表 表4.15 決策階層別採購策略性第三階層之評選因子權重表 表4.16 決策階層別供應商合約第三階層之評選因子權重表 表4.17 決策階層別維修與服務第三階層之評選因子權重表 表4.18 前六名之供應商評選因子表 A.1 層級架構第二階層問卷權重資料表 A.2 層級架構供應商技術能力之第三階層問卷權重資料表 A.3 層級架構採購策略性之第三階層問卷權重 表A.4 層級架構供應商合約之第三階層問卷權重 表A.5 層級架構維修與服務之第三階層問卷權重

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