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研究生: 董中凱
Chung-Kai Tung
論文名稱: 知識擴散與多樣性創新機制之探討─以多功能事務機之技術系統為例
Knowledge Diffusion and Variety Creation Mechanism for the Technological Systems of Multi-Function Printer
指導教授: 朱詣尹
Yee-Yeen Chu
口試委員:
學位類別: 碩士
Master
系所名稱: 工學院 - 工業工程與工程管理學系
Department of Industrial Engineering and Engineering Management
論文出版年: 2005
畢業學年度: 93
語文別: 中文
論文頁數: 93
中文關鍵詞: 知識擴散機制多樣性創造機制多功能事務機
外文關鍵詞: Knowledge Diffusion Mechanism, Variety Creation Mechanism, Multi- Function Printer;MFP
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  • 科技產業的演進,有關於技術策略及技術系統的相關議題,對企業來說愈益重要;技術之創造應用與掌握,關係著以技術為主的企業之生存。配合技術系統所衍生之競爭力將是科技企業發展的主要動力。技術策略在企業中佔有很重要的關鍵因素,包括一開始技術的選擇、核心技術的發展方向、經驗的回饋與修正、以及未來技術的走向。並配合著技術在市場面經歷不同的時點時,發展出適合當時環境的競爭策略。
    多功能事務機產業從 hp 於1996年時推出第一台集合列印、掃瞄、傳真、與複印之彩色噴墨多功能機開始,無論國際間或是台灣的影像事業群廠商皆想投入此一市場。台灣在此領域相關的廠商在當時皆以掃瞄器技術為主,列印技術為最缺乏的部份;本研究以個案分析比較的方式,深入探討台灣廠商在面對此一問題時,企業能對技術系統之知識本質與外溢機制有明確之認識,具體運用多樣性創造機制,建立創新組合,以達成產品與市場之預期目標。


    With the speedy evolution of technological industry, how to co-evolve and benefit from the industry technological systems are becoming important to technology-based firms. The technical competence derived from the knowledge diffusion and variety creation mechanisms appear to be a major force to drive the competitive advantage of the firms. Technology strategic initiatives play a key factor in the co-evolution process, including the selection of technology, the development orientation of core technology, feedback and correction based on the development experiences, coordinate and align technology and market strategies appropriate for the environment at that time.
    The development of the multi-function printer technological system began from the color multi-function inkjet printer that combined printing, scanning, fax and copy introduced by hp in 1996. Many of the imaging system suppliers, international or in Taiwan, try to make an entry in this market. Most of the Taiwanese firms are specialized in scanning technology with the lack of the printing technology. Knowledge diffusion thus plays an important role for those make a successful entry, while the variety creation mechanisms determine the value creation after the entry. This research conducted in-depth interviews and comparative analysis of the case firms to establish a process model for knowledge diffusion and variety creation mechanisms. Technology-based firms could gain insightful understanding on the nature of knowledge spillover and practice variety creation to establish well-aligned combinations of technical innovation to achieve successful product and market entry.

    目錄 I 表目錄 III 圖目錄 IV 第一章 緒論 1 1.1 研究背景與動機 1 1.2 研究目的 2 1.3 研究架構 3 第二章 文獻探討 5 2.1 技術策略 5 2.1.1 技術能力、核心能力、與技術策略的本質 6 2.1.2 經由執行技術策略所獲得的經驗 8 2.1.3 經由執行顯示出的技術策略 10 2.1.4 市場發展的競爭優勢策略 11 2.2 技術創新與擴散 14 2.2.1 技術創新與創新類型 14 2.2.2 技術擴散與外溢 15 2.2.3 技術移轉 16 2.3技術系統與創新系統 17 2.3.1 技術系統內容架構 17 2.3.2 多樣性創造與多角化 20 2.3.3 創新系統 24 2.3.4 技術系統與創新系統的比較 25 2.4 多功能事務機技術結構 26 2.4.1 多功能事務機產品定義與種類 26 2.4.2 列印技術 29 2.4.3 影像掃瞄技術 33 2.4.4 影像事業其他相關技術 35 第三章 研究方法 37 3.1 資料的收集 37 3.2 資料分析的方法 39 3.3 效度與信度分析 40 第四章 多功能事務機產業與發展 41 4.1 多功能事務機產品發展與市場 41 4.2 台灣多功能事務機產業機會 44 4.3 多功能事務機主要國際廠商 46 4.4 台灣廠商與研究機構動態分析 49 4.4.1 台灣多功能事務機廠商動態 49 4.4.2 研究機構之動態 52 第五章 案例公司技術系統比較 55 5.1 案例公司背景介紹 55 5.2 A公司多功能事務機技術系統 59 5.2.1 知識本質與外溢機制 59 5.2.2 A公司多功能事務機相關產品開發 62 5.2.3 技術系統之多樣性創造機制 66 5.2.4 多樣性創新模式建構 69 5.3 B公司多功能事務機技術系統 70 5.3.1 知識本質與外溢機制 70 5.3.2 B公司多功能事務機相關產品開發 72 5.3.3 技術系統之多樣性創造機制 76 5.4 創新組合與產品市場成效 78 第六章 結論與建議 82 6.1 結論 82 6.2 建議 83 6.3 後續研究 84 參考文獻 85 附錄一:多功能事務機重要記事整理 91 附錄二:訪談記錄 93

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