簡易檢索 / 詳目顯示

研究生: 陳哲智
Chen, Zhe-Zhi
論文名稱: 量體裁衣,因人而異。規範焦點對溝通效果的影響
The Tailoring Should Be Based on Individual Body Shapes, as Everyone Is Different. The Impact of Regulatory Focus on Communication Effectiveness
指導教授: 高登第
Kao, Teng-Ti
口試委員: 陳明怡
Chen, Ming-Yi
陳春富
Chen, Chun-Fu
學位類別: 碩士
Master
系所名稱: 竹師教育學院 - 教育心理與諮商學系
Educational Psychology and Counseling
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 145
中文關鍵詞: 規範焦點溝通效果論點品質訊息多面性修辭風格
外文關鍵詞: Regulatory Focus, Communication Effectiveness, Argument Quality, Message Sidedness, Rhetorical Style
相關次數: 點閱:58下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 儘管先前的心理學研究人員已經研究了規範焦點在各個領域的作用,但很少有人將訊息多面性、論點品質或修辭風格納入研究,且鮮有研究同時考慮兩種類型的媒體訊息。本研究運用規範焦點理論來考察不同規範焦點的受衆如何評價不同類型的媒體訊息的溝通效果。此外,本研究還探討了訊息多面性、論點品質和修辭風格在規範焦點對受衆看待媒體訊息的溝通效果的調節作用。本研究包含2個實驗,實驗一包含232位受試者,進行2(規範焦點:進取焦點/趨避焦點)× 2(修辭風格:隱喻/直白)× 2(論證質量:強論點/弱論點)的受試者間實驗設計;實驗二包含248位受試者,進行2(規範焦點:進取焦點/趨避焦點)× 2(修辭風格:隱喻/直白)× 2(訊息多面性:單面訊息/雙面訊息)的受試者間實驗設計。本研究結果如下:(一)與隱喻的結論訊息相比,進取焦點的受眾對直白的結論訊息產生更好的溝通效果;與直白的結論訊息相比,趨避焦點的受衆對隱喻的結論訊息産生更好的溝通效果。(二)與強論點品質相比,進取焦點的受衆對弱論點品質的直白的結論訊息産生更好的溝通效果;與弱論點品質相比,趨避焦點的受衆對強論點品質的隱喻的結論訊息産生更好的溝通效果。(三)與隱喻的結論訊息相比,進取焦點的受衆對具有直白結論的單面訊息産生更好的溝通效果;與直白的結論訊息相比,趨避焦點的受衆對具有隱喻結論的雙面訊息産生更好的溝通效果。


    Although previous psychology researchers have examined the role of regulatory focus in various fields, few have included message sidedness, quality of the argument, or rhetorical style, and few have considered both types of media information. This study uses the regulatory focus theory to investigate how audiences with different regulatory focuses evaluate the communication effects of different types of media information. In addition, this study also explores the moderating effects of message sidedness, argument quality, and rhetorical style in the impact of regulatory focus on audience attitudes toward media information. This study consisted of two experiments. Experiment 1 included 232 subjects. A between-subjects design of 2(regulatory focus: promotion / prevention)× 2(rhetorical style: metaphorical / explicit)× 2(argument quality(AQ): strong argument / weak argument) was conducted. Experiment 2 included 248 subjects. A between-subjects design of 2(regulatory focus: promotion / prevention)× 2(rhetorical style: metaphorical / explicit)× 2(message sidedness: one-sided / two-sided) was conducted. The results of this study are as follows: (1) Promotion-focused audiences will engender more favorable attitudes toward explicit conclusion messages than metaphorical conclusion messages, whereas prevention-focused audiences will engender more favorable attitudes toward metaphorical conclusion messages than explicit conclusion messages. (2) Promotion-focused audiences will engender more favorable attitudes toward explicit conclusion messages with weak argument quality than those with strong argument quality, whereas prevention-focused audiences will engender more favorable attitudes toward metaphorical conclusion messages with strong argument quality than those with weak argument quality. (3) Promotion-focused audiences will engender more favorable attitudes toward one-sided messages with explicit conclusions than those with metaphorical conclusions, whereas prevention-focused audiences will engender more favorable attitudes toward two-sided messages with metaphorical conclusions than those with explicit conclusions.

    目錄 摘要 i Abstract ii 謝誌 iii 目錄 iv 表目錄 vi 圖目錄 vii 第一章 緒論 1 1.1研究背景以及研究動機 1 1.2研究問題 3 1.3研究範圍 4 1.4研究流程 5 第二章 文獻探討與假説推演 7 2.1溝通效果(Communication Effectiveness) 7 2.2規範焦點(Regulatory Focus) 10 2.3修辭風格(Rhetorical Style) 13 2.4論點品質(Argument Quality) 16 2.5訊息多面性(Message Sidedness) 18 第三章 研究方法 21 3.1研究架構 21 3.2實驗及問卷設計 22 3.2.1前測 22 3.2.2實驗一 23 3.2.3實驗二 25 3.3問卷回收對象 27 3.4資料分析 29 第四章 研究結果 30 4.1溝通效果量表信度分析 30 4.2實驗一 31 4.2.1操弄檢定 31 4.2.2假説檢定與結果 34 4.3實驗二 38 4.3.1操弄檢定 38 4.3.2假説檢定與結果 41 4.4研究結果總結 43 第五章 結論 44 5.1綜合結論 44 5.1.1規範焦點與修辭風格對於溝通效果的交互作用 44 5.1.2規範焦點、修辭風格與論點品質對於溝通效果的交互作用 44 5.1.3規範焦點、修辭風格與訊息多面性對於溝通效果的交互作用 44 5.2學術貢獻 45 5.3實務貢獻 46 5.4研究限制與未來研究建議 48 第六章 參考文獻 49 附錄一 問卷一 58 附錄二 問卷二 64 附錄三 問卷三 70 附錄四 問卷四 76 附錄五 問卷五 82 附錄六 問卷六 88 附錄七 問卷七 94 附錄八 問卷八 100 附錄九 問卷九 106 附錄十 問卷十 111 附錄十一 問卷十一 116 附錄十二 問卷十二 121 附錄十三 問卷十三 126 附錄十四 問卷十四 131 附錄十五 問卷十五 136 附錄十六 問卷十六 141

    中文部分
    Dessler, G. (2005)。管理學,胡瑋珊譯,臺北:臺灣培生教育出版公司。
    吳雨潔(2010)。溝通媒介與溝通效果關係之研究—--以學校行政人員與教育行政機關之溝通為例。臺北市立教育大學教育行政與評鑑研究所碩士論文,臺北市。
    李南賢(1991)。企業管理。臺北市:華泰書局。
    周柔彣(2012)。論點品質、口碑推薦評論對廣告效果之影響-以團購產品為例。國立高雄應用科技大學國際企業系碩士論文,高雄市。
    林家瑜(2014)。特殊教育學校教師溝通效果與問題解決態度對工作表現之研究。國立臺灣師範大學特殊教育學系特殊教育行政碩士論文,臺北市。
    洪孟燕(2018)。臺北市國中導師使用通訊軟體 LINE 進行親師溝通意願與溝通效果之研究。國立臺北科技大學技術及職業教育研究所碩士論文,臺北市。
    莊久賢(2012)。國民小學教育人員溝通媒介使用類型與溝通滿足之研究。國立臺南大學碩士論文,臺南市。
    項 靖 (2004)。Intranet與組織溝通和再造,研考雙月刊;28卷2期,pp. 19-32。
    劉威志 (2003)。網路負面虛擬經驗呈現特性對消費者産品態度之影響—以網路留言板爲例。國立中央大學企業管理研究所碩士論文。
    劉政宏、張文哲、陳學志、黃博聖(2008)。 你贊成或反對立場對立者的論點? 立場對立情境之論點贊否模式 (CSAAM)。中華心理學刊,50(3),327-346。
    薛 可,陽長征,餘明陽。奢侈品品牌傳播中語意形式及群體規範對說服效果影響[J]。國際新聞界,2015,37(03),91-104。
    謝吟佩(2016)。國小教師使用即時通訊軟體進行組織溝通之行為意圖與溝通效果研究。中華大學科技管理學系碩士論文,新竹市。
    嚴竹華(1999)。溝通能力與溝通態度對溝通效果影響之研究。私立中原大學企管系碩士論文,桃園市。
    英文部分
    Ahearne, M., Gruen, T. & Saxton, M. K. (2000). When the product is complex, does the advertisement’s conclusion matter? Journal of Business Research, 48, 55-62.
    Allen c., J., Merrill, W., Alan r., D., & Mikko, S. (2019). Speak Their Language: Designing Effective Messages to Improve Employees’ Information Security Decision Making. Decision Sciences, 50(2), 245–284.
    Allen, M. (1993). Determining the persuasiveness of message sidedness: A prudent note about utilizing research summaries. Western Journal of Communication, 57, 98-103.
    Ambler, S. (2002), Agile Modeling: Effective Practices for eXtreme Programming and the Unified Process, Wiley, 1st edition.
    Ang, S. H., & Lim, E. A. (2006). The influence of metaphors and product type on brand personality perceptions and attitudes. Journal of Advertising, 35(2), 39-53.
    Aranda, C., Alberto, L., Fernández, S., Juan, Zapata, I., & Ángel, J. (2023). Evaluating Communication Effectiveness Through Eye Tracking: Benefits, State of the Art, and Unresolved Questions. International Journal of Business Communication (Thousand Oaks, Calif.), 60(1), 24–61.
    Arbouw, P., Ballantine, P. w, & Ozanne, L. k. (2019). Sustainable Brand Image: An Examination of Ad–Brand Incongruence. Marketing Intelligence & Planning, 37(5), 523–526.
    Arnold, M. J. & Reynolds, K. E. (2009). Affect and retail shopping behavior: Understanding the role of mood regulation and regulatory focus. Journal of Retailing, 85, 308-320.
    Avi, S., Bradley R., B., Ron, B., & Douglas w.s., R. (2021). The Role of Regulatory Focus and Its Influence on the Cultural Distance – Adjustment Relationship for Expatriate Managers. Journal of Business Research, 122, 398–410.
    Barthes, R. (1986). The rhetoric of the image. In R. Barthes (Ed.), The responsibility of forms, 21-40. New York, NY: Hill and Wang.
    Batra, R., & Stayman, D. M. (1990). The role of mood in advertising effectiveness. Journal of Consumer Research, 17(2), 203–214. https://doi.org/10.1086/208550
    Becker-Olsen, Karen (2006). Music-visual congruency and its impact on two-sided message recall. Advances in Consumer Research, 33, 578-580.
    Beuk, F. and Basadur, T. (2016). “Regulatory Focus, Task Engagement, and Divergent Thinking,” Creativity & Innovation Management, 25(2), 199-210.
    Bohner, G., Einwiller, S., Erb, H. P., & Siebler, F. (2003). When small means comfortable: Relations between product attributes in two-sided advertising. Journal of Consumer Psychology, 13, 454-463.
    Brugman, Britta. c, Burgers, C., & Vis, B. (2019). Metaphorical Framing in Political Discourse through Words vs. Concepts: A Meta-Analysis. Language and Cognition, 11(1), 41–65.
    Carver, C. S., & Scheier, M. F. (1998). Attention and self-regulation: A control-theory approach to human behavior. New York, USA: Springer-Verlag.
    Chang, Y., Shih, H., & Lin, B. (2023). Work Curiosity and R&D Professionals’ Creative Performance: Scientists vs. Engineers. Technovation, 124.
    Chernev, A. (2004). Goal orientation and consumer preference for the status quo. Journal of Consumer Research, 31, 557-565.
    Christoph, K., & David, B. N. (2021). Inspiring, Regulating, Multitasking, Modeling, and Shifting: Moving Media Psychology Forward Through Theoretical Innovation. Journal of Media Psychology, 33(4), 167–168.
    Chung, C., & Tsai, Q. (2009). The effects of regulatory focus and tie strength on word-of-mouth behavior. Asia Pacific Journal of Marketing and Logistics, 21, 329-341.
    Cornelis, E., Heuvinck, N., & Majmundar, A. (2020). The Ambivalence Story: Using Refutation to Counter the Negative Effects of Ambivalence in Two-Sided Messages. International Journal of Advertising, 39(3), 410–432.
    Coulter, K. S., & Punj, G. N. (2004). The effects of cognitive resource requirements, availability, and argument quality on brand attitudes. Journal of Advertising, 33, 53-64.
    Dalal, H. alsheikh, Norzalita, A. aziz, & Layla, H. alsheikh. (2021). The Impact of Electronic Word of Mouth on Tourists Visit Intention to Saudi Arabia: Argument Quality and Source Credibility as Mediators. African Journal of Hospitality, Tourism and Leisure, 10(4), 1152–1168.
    Das, T. K. (2010). Regulatory focus and opportunism in the alliance development process. Journal of Management, 29 (1), 24-39.
    Decrop, A. (2007). The influence of message format on the effectiveness of print advertisements for tourism destinations. International Journal of Advertising, 26, 505-525.
    Deepa, r., & Baral, R. (2021). Relationship between Integrated Communication Effectiveness and Employee-Based Brand Equity – Mediating Role of Psychological Contract Fulfillment. The Journal of Product & Brand Management, 30(6), 883–897.
    Dhillon, N., & Kaur, G. (2021). Self-Assessment of Teachers’ Communication Style and Its Impact on Their Communication Effectiveness: A Study of Indian Higher Educational Institutions. SAGE Open, 11(2), 215824402110231.
    Earl, R. L., & Pride, W. M. (1980). The effects of advertisement structure, message sidedness, and performance test results on print advertisement informativeness. Journal of Advertising, 9, 36-45.
    Eisend, Martin (2022). The influence of humor in advertising: Explaining the effects of humor in two‐sided messages. Psychology & Marketing 39 (5), 962-973
    Fine, B. J. (1957), “Conclusion-Drawing, Communicator Credibility, and Anxiety as Factors in Opinion Change,” Journal of Abnormal and Social Psychology, 54, 369-374.
    Friedrich, J., & Smith, P. (1998). Suppressive influence of weak arguments in mixed-quality messages: An exploration of mechanisms via argument rating, pretesting, and order effects. Basic and Applied Social Psychology, 20, 293-304.
    Gamache, D. L., McNamara, G., Mannor, M. J. and Johnson, R. E. (2015). “Motivated to Acquire? The Impact of CEO Regulatory Focus on Firm Acquisitions,” Academy of Management Journal, 58(4), 1261-1282.
    George, D., & Mallery, P. (2003). SPSS for Windows step by step: A simple guide and reference. 11.0 update (4th ed.). Boston: Allyn & Bacon.
    Gilbert, D. T., Tafarodi, R. W., & Malone, P. S. (1993). You can't believe everything you read. Journal of Personality and Social Psychology, 65, 221-233.
    Gino, F. and Margolis, J. D. (2011). “Bringing Ethics into Focus: How Regulatory Focus and Risk Preferences Influence (Un)ethical Behavior,” Organizational Behavior and Human Decision Processes, 115(2), 145-156.
    Giora, R., Fein, O., Kronrod, A., Elnatan, I., Shuval, N., & Zur, A. (2004). Weapons of mass distraction: optimal innovation and pleasure readings. Metaphor and Symbol, 19(2), 115-141.
    Goldhaber, G. M., & Krivonos, P. D. (1977). The ICA Communication Audit: Process, Status, Critique. Journal of Business Communication, 15(1), 41-56.
    Graca, S. S., & Barry, J. M. (2017). Culture Impact on Perceptions of Communication Effectiveness. International Business Research, 10(1), 116- 128.
    Gray, D. (2005). How to measure your communication effectiveness. Retrieved February 13, 2022, from Communication Nation: http://communicatio nnation.blogspot.com/2005/11/how-to-measure-your-communication.html
    Grewal, D., Kavanoor, S., Fern, E. F., Costley, C., & Barnes, J. (1997). Comparative versus noncomparative advertising: a meta-analysis. Journal of Marketing, 61(4), 1-15.
    Guidice, R. M., Mero, N. P., Matthews, L. M. and Greene, J. V. (2016). “The influence of individual regulatory focus and accountability form in a high performance work system,” Journal of Business Research, 69(9), 3332-3340.
    Hastak, M., & Park, J. W. (1990). Mediators of message sidedness effects on cognitive structure for involved and uninvolved audiences. Advances in Consumer Research, 17, 329-336.
    Hernandez, Costa, J. M. da, Filho, C., Marques, M. C., Strano, & Veronezi , M. P. (2023). When Transparency Pays off: Enticing Sceptical Consumers with Two‐sided Advertising. International Journal of Consumer Studies, 47(1), 317–333.
    Higgins, E. T. (1997). Beyond pleasure and pain. American Psychologist, 52 (12), 1280-1300.
    Higgins, E.T. (1998). Promotion and prevention: Regulatory focus as a motivational principle. In M. P. Zanna (Ed.), Advances in Experimental Psychology, 30, 1-46). San Diego, USA: Academic Press.
    Hoeken, H., Jos, H., & Linders, Y. (2020). The Importance and Use of Normative Criteria to Manipulate Argument Quality. Journal of Advertising, 49(2), 195–201.
    Hovland, C. I., Lumsdaine, A., & Sheffield, F. (1949). Experiments on mass communication. Princeton, USA: Princeton University Press.
    Huertas, Zuniga, M. K., & Hanna, E. K. (2020). How Self-Confidence Moderates the Effect of Two-Sided Messages on Purchase Intention. Journal of Creative Communications, 15, 235–254.
    Ito, K. (2002). Additivity of heuristic and systematic processing in persuasion: Effects of source credibility, argument quality, and issue involvement. Japanese Journal of Experimental and Social Psychology, 41, 137-146.
    Jiao, J., Irwin,p. , L., Gary,j. , G., & Subimal, C. (2022). Sincere or Exciting? Brand Personality and Argument Quality on Brand Attitude. Journal of Consumer Behaviour, 21(6), 1268–1279.
    Kacmar, K. M. and Tucker, R. (2016). “The Moderating Effect of Supervisor's Behavioral Integrity on the Relationship between Regulatory Focus and Impression Management,” Journal of Business Ethics, 135(1), 87-98.
    Kalinin, O. i. (2020). The Correlation Between Metaphor Density and the Message Persuasive Power. Current Issues in Philology and Pedagogical Linguistics, 2(2020), 31–43.
    Kamins, M. A., & Assael, H. (1987). Moderating disconfirmation of expectations through the use of two-sided appeals: A longitudinal approach. Journal of Economic Psychology, 8, 237-253.
    Kamins, M. A. (1989). Celebrity and noncelebrity advertising in a two-sided context. Journal of Advertising Research, 29, 34-42.
    Kamins, M. A., & Brand, M. J., Hoeke, S. A., & Moe, J. C. (1989). Two-sided versus one-sided celebrity endorsements: The impact on advertising effectiveness and credibility. Journal of Advertising, 18, 4-10.
    Kao, T. D. (2007). Conclusion Explicitnessin message communication: The roles of NFC and knowledge in attitude formation. Social Behavior and Personality, 35, 819-826.
    Kao, T. D. (2011), Message sidedness in advertising: The moderating roles of need for cognition and time pressure in persuasion. Scandinavian Journal of Psychology, 52, 329-340.
    Kao, T. D. (2016), The moderating roles of ad claim type and rhetorical style in the ads of competitor brands for diluting the consumers' brand commitment to the existing brands. Asia Pacific Management Review, 21,9-17.
    Kardes, F. R., Kim, J. & Lim, J. S. (1994). Moderating effects of prior knowledge on the perceived diagnosticity of beliefs derived from implicit versus explicit product claims. Journal of Business Research, 29, 219-224.
    Kim, Y. J. (2006). The role of regulatory focus in message framing in antismoking advertisements for adolescents. Journal of Advertising, 35, 143-151.
    Kuhn, K. M. (2015). “Selecting the Good vs. Rejecting the Bad: Regulatory Focus Effects on Staffing Decision Making,” Human Resource Management, 54(1), 131-150.
    Lagerwerf, L., & Meijers, A. (2008). Openness in metaphorical and straightforward advertisements: appreciation effects. Journal of Advertising, 37(2), 19-30.
    Lang, B., Lee, C. K., & Zwick, R. (1999). Message sidedness at the brand and product form levels: Overcoming the shortcomings of two-sided messages?” Advances in Consumer Research, 26, 485-491.
    Lee, A. Y., & Aaker, J. L. (2004). Bringing the frame into focus: The influence of regulatory fit on processing fluency and persuasion. Journal of Personality and Social Psychology, 86, 205-18.
    Lee, S. S., &Johnson, B. K. (2022). Are They Being Authentic? The Effects of Self-Disclosure and Message Sidedness on Sponsored Post Effectiveness. International Journal of Advertising, 41(1), 30–53.
    Lim, J. S., Lin, S. Y., Ferguson, M., & Kiousis, S. (2008). The effect of message sidedness on CSR perceptions and company evaluations. International Communication Association. Conference Proceedings, Dresden International Congress Centre, Dresden, Germany.
    Lin, C., Wu, P., Chuang., S, & Kao, D. (2007). Price as a quality or sacrifice cue: Role of goal orientation. Asian Journal of Social Psychology, 10, 179-197.
    Lin, H., & Wang, S. (2021). Message Sidedness in Health Claims: Roles of Mood State, Product Involvement, and Self-Rated Health Status. Frontiers in Nutrition (Lausanne), 8, 729370.
    Liu, C., Bao, Z., & Zheng, C. (2019). Exploring Consumers’ Purchase Intention in Social Commerce: An Empirical Study Based on Trust, Argument Quality, and Social Presence. Asia Pacific Journal of Marketing and Logistics, 31(2), 378–397.
    Liu, M., & Chen, J. (2023). Communicating Telecom Fraud Risk in Anti-Telefraud Messages: The Effects of Metaphorical Frames on Attitudes. Frontiers in Psychology, 13, 1093933. https://doi.org/10.3389/fpsyg.2022.1093933
    López-Guimerà, G., Levine, M. P., Sánchez-carracedo, D., & Fauquet, J. (2010). Influence of mass media on body image and eating disordered attitudes and behaviors in females: A review of effects and processes. Media Psychology, 13(4), 387-416.
    Luthans, F., Hodgetts, R. M., & Rosenkrantz, S. A. (1988). Real managers. Cambridge, MA: Ballinger.
    MacInnis, D. J. (2004). Crystal clear concepts: using metaphors to expand dimensional thinking. ACR News (Winter), 1-4.
    Magee, R. G. & Kalyanaraman, S. (2009). Effects of worldview and mortality salience in persuasion processes. Media Psychology, 12(2), 171-194.
    Martin, B., Lang, B., & Wong, S. (2003). Conclusion explicitness in advertising: The moderating role of need for cognition (NFC) and argument quality (AQ) on persuasion. Journal of Advertising, 32, 57-65.
    Martin k. j, W., & Sara, R. (2021). Which Message Frames and Forms Best Promote Political Campaigns via Social Media? Advances in Advertising Research, 9, 31–45.
    Masoud, M., Mayukh, D., & Piyush, K. (2023). Differential Effects of Analytical versus Emotional Rhetorical Style on Review Helpfulness. Journal of Business Research, 154(11), 33-61.
    Matthew p., M., & Markus, B. (2022). CEOs’ Regulatory Focus and Risk-Taking When Firms Perform Below and Above the Bar. Journal of Management, 48(7), 1980–2008.
    McGregor, D. (1967). The professional manager. New York: McGraw-Hill
    McQuarrie, E. F., & Mick, D. G. (1996). Figures of rhetoric in advertising language. Journal of Consumer Research, 22(4), 424-438.
    McQuarrie, E. F., & Phillips, B. J. (2005). Indirect persuasion in advertising: how consumers process metaphors presented in pictures and words. Journal of Advertising, 34(2), 7-20.
    Megehee, C. M. (2009). Advertising time expansion, compression, and cognitive processing influences on consumer acceptance of message and brand. Journal of Business Research, 62, 420-431.
    Meyers-Levy, J., & Peracchio, L. A. (1995). Understanding the effects of color: How the correspondence between available and required resources affects attitudes. Journal of Consumer Research, 22, 121-138.
    Micu, C. C., & Chowdhury, T. G. (2010). The effect of message’s regulatory focus and product type on persuasion. Journal of Marketing Theory and Practice, 18, 181-190.
    Morgan, S. E., & Reichert, T. (1999). The message is in the metaphor: assessing the comprehension of metaphors in advertisements. Journal of Advertising, 28(4), 1-12.
    Mothersbaugh, D. L., Huhmann, B. A., & Franke, G. R. (2002). Combinatory and separative effects of rhetorical figures on consumers' efforts and focus in ad processing. Journal of Consumer Research, 28(4), 589-602.
    Myriam, E., Myung-soo, J., Fahri, K., & Emine, S. (2021). Message Sidedness Effects in Advertising: The Role of Yin-Yang Balancing Theory. Social Sciences (Basel), 10(6), 229.
    Nan, X. (2008). The pursuit of self-regulatory goals: How counterfactual thinking influences advertising persuasiveness. Journal of Advertising, 37, 17-27.
    Neufeld, D. J., Wan, Z., & Fang, Y. (2010). Remote leadership, communication effectiveness, and leadership performance. Group Decision and Negotiation, 19, 227–246.
    Nguyen, H. P. & Youssef, E. M. (2006). Negative mood and risk taking tendency: The effect of attachment style. Advances in Consumer Research, 33, 258-259.
    Oliver, R. L., Robertson, T. S., & Mitchell, D. J. (1993). Imaging and analyzing in response to new product advertising. Journal of Advertising, 22(4), 35-50.
    O'Keefe, D. J. (1999). How to handle opposing arguments in persuasive messages: A meta-analytic review of the effects of one-sided and two-sided messages. In M. E. Roloff (Ed.), Communication Yearbook 22, 209-249. Thousand Oaks, CA: Sage.
    Pachmann, C. (1992). Predicting when two-sided ads will be more effective than one-sided ads: The role of correlational and correspondent inferences. Journal of Marketing Research, 29, 441-453.
    Peracchio, L. A., & Meyers-Levy, J. (1997). Evaluating persuasion-enhancing techniques from a resource-matching perspective. Journal of Consumer Research, 24, 178-191.
    Petty, R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of persuasion. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, 19, 123-205. New York, USA: Academic Press.
    Petty, R. E., Haughtvedt, C., & Smith, S. M. (1995). Elaboration as a determinant of attitude strength: Creating attitudes that are persistent, resistant and predictive of behavior. In R. E. Petty, & J. A. Krosnick (Eds.), Attitude Strength: Antecedents and Consequences, 93-130. Mahwah, NJ: Lawrence Erlbaum.
    Pham, M. T., & Avnet, T. (2004). Ideals and thoughts and the reliance on affect versus substance in persuasion. Journal of Consumer Research, 30, 503-18.
    Pham, M. T. & Higgins, E.T. (2005). Promotion and prevention in consumer decision-making. In S. Ratneshwar and D. G. Mick (Eds.), Inside consumption: Consumer motives, goals, and desires, 8-43. Oxfordshire, UK: Routledge.
    Phillips, B. J., & McQuarrie, E. F. (2004). Beyond visual metaphor: a new typology of visual rhetoric in advertising. Marketing Theory, 4(1/2), 113-136.
    Phillips, B. J., & McQuarrie, E. F. (2009). Impact of advertising metaphor on consumer belief: delineating the contribution of comparison versus deviation factors. Journal of Advertising, 38(1), 49-61.
    Pizzutti, Cristiane, Basso, K., & Albornoz, M. (2016). The Effect of the Discounted Attribute Importance in Two-Sided Messages. European Journal of Marketing, 50, 1703–1725.
    Ramakrishna, S., Anna s., M., Sanjeev, P., & Sai VijayT. (2022). Matching Explanations with Regulatory Focus. Marketing Intelligence & Planning, 40(8), 958–972.
    Rollinson, D. (2002), Organizational behavior and analysis (2nd ed.). New Jersey: Prentice-Hall, 627-631.
    Rose, R. L., Miniard, P. W., Barone, M. J., Manning, K. C., & Till, B. D. (1993). When persuasion goes undetected: the case of comparative advertising. Journal of Marketing Research, 30(3), 315-330.
    Roznowsky, J., & Wrigley, B. (2006). An application of message sidedness. Teaching Public Relations, 4, Monograph 70.
    Rumen, P., Dario, R., & Matteo, D. A. (2022). Consumers’ Self-Reported and Brain Responses to Advertising Post on Instagram: The Effect of Number of Followers and Argument Quality. European Journal of Marketing, 56(3), 922–948.
    Ruvio, A., Shoham, A., & Brencic, M. M. (2008). Consumers’ need for uniqueness: Short-form scale development and cross-cultural validation. International Marketing Review, 25, 33-53.
    Sassenberg, K., & Woltin, K. (2009). Group-based self-regulation: The effects of regulatory focus. European Review of Social Psychology, 19(1), 126-164.
    Sawyer, A. G. (1988). Can there be effective advertising without explicit conclusions? Decide for yourself? In S. Heckler & D. W. Steward (Eds.), Nonverbal Communication in Advertising. Lexington, MA: D. C. Heath.
    Sawyer, A. G. & Howard, D. J. (1991). Effects of omitting conclusions in advertisements to involved and uninvolved audiences. Journal of Marketing Research, 28, 467-474.
    Shelby, A. N. (1988). A Macro Theory of Management Communication. Journal of Business Communication, 25(2), 13-27.
    Sheng, J., & Lan, H. (2019). Business Failure and Mass Media: An Analysis of Media Exposure in the Context of Delisting Event. Journal of Business Research, 97, 316–323.
    Shiv, B., Edell, J., & Payne, J. W. (1997). Factors affecting the impact of negatively and positively framed ad messages. Journal of Consumer Research, 24, 228-241.
    Simplicious J. G., & Jessica M.R. (2021). The Importance of Message Framing in Rule Compliance by Visitors during Wildlife Tourism. Conservation Science and Practice, 3(10).
    Smith, R. E., & Hunt, S. D. (1978). Attributional processes and effects in promotional situations. Journal of Consumer Research, 5, 149-158.
    Sonia, L., Christina, D., Maria, K. F., Lukas, K., Martina , S., & Annalena, W. (2021). Effectiveness of Communication Interventions in Obstetrics-A Systematic Review. International Journal of Environmental Research and Public Health, 18(5), 2616.
    Sopory, P., & Dillard, J. P. (2002). The persuasive effects of metaphor: a metaanalysis. Human Communication Research, 28, 382-419
    Swinyard, W. R. (1981). The interaction between comparative advertising and copy claim variation. Journal of Marketing Research, 18, 175-186.
    Tamir, M. (2005). Don’t worry, be happy? Neuroticism, trait-consistent affect regulation, and performance. Journal of Personality and Social Psychology, 83, 663-677.
    Toncar, M., & Munch, J. (2001). Consumer responses to tropes in print advertising. Journal of Advertising, 30(1), 55-65.
    Tung, V. wing sun. (2021). Reducing Tourist Stereotyping: Effectiveness of Communication Messages. Journal of Travel Research, 60(2), 281–292.
    Ueland, O. (2019). How to Make Risk Communication Influence Behavior Change. Trends in Food Science & Technology, 84, 71–73.
    Vickrey,w.(1945).Measuring Utility by Reactions to Risk, Econometrica,13(4),319-333
    Wall, Jeffrey. d, & Warkentin, M. (2019). Perceived Argument Quality’s Effect on Threat and Coping Appraisals in Fear Appeals: An Experiment and Exploration of Realism Check Heuristics. Information & Management, 56(8), 103–157.
    Wang, Jian Xiong & Zhou, Y. (2021). Impact of Mass Media on Public Awareness: The “Under the Dome” Effect in China. Technological Forecasting & Social Change, 173, 121–145.
    Wilson, T. D., & Brekke, N. (1994). Mental contamination and mental correction: Unwanted influences on judgments and evaluations. Psychological Bulletin, 116, 117–142.
    Woo, H., Lynn, C. M., & Seeun, K. (2020). A Path to Altruism: Investigating the Effects of Brand Origin and Message Explicitness in CR‐M Campaigns. Business Ethics (Oxford, England), 29(3), 617–628.
    Wu, P., & Kao, D. T. (2011). Goal orientation and variety seeking behavior: The role of decision task. Journal of Economic Psychology, 32, 65-72
    Yalım, Ö. (2022). On-Pack Communication: Ingredients Information Containing Metaphorical Cues Increases Processing Confidence, Product Evaluations and Purchase Intentions. Styles of Communication, 14(2), 9–25.
    Yang, J., Ye, G., Zhang, Z., Liu, X., & Liu, Y. (2023). Linking Construction Noise to Worker Safety Behavior: The Role of Negative Emotion and Regulatory Focus. Safety Science, 162.
    Yao, Q., Joshi, P., Chang, C., Mcdonalds, C., Tran, J., Wheeler, W., & Hou, S. (2018). Advocating a New Approach to Governing Water, Energy, and Food Security: Testing the Effects of Message Inoculation and Conclusion Explicitness in the Case of the WEF Nexus. Journal of International Crisis and Risk Communication Research (Print), 1(1), 111–134.
    Zhang, J. Q., Craciun, G., & Shin, D. (2010). When does electronic word-of-mouth matter? A study of consumer product reviews. Journal of Business Research, 63 (12), 1336- 1341.
    Ziamou, P., & Ratneshwar, S. (2003). Innovations in product functionality: when and why are explicit comparisons effective? Journal of Marketing, 67(2), 49-61.
    Zou, L. wenli, & Chan, R. y.k. (2019). Why and When Do Consumers Perform Green Behaviors? An Examination of Regulatory Focus and Ethical Ideology. Journal of Business Research, 94, 113–127.

    QR CODE