筆記型電腦產業本身具有產品的生命週期短、技術淘汰率高、市場反應快速、原料價值變動大以及競爭性高等特性。加上在此成熟的供應鏈體系之下，低生產成本已經變成了產業的必備因素，唯有以顧客為導向的快速反應能力、提升服務水準等的敏捷經營思考才能建立廠商的競爭優勢。本研究提出了一套供應鏈敏捷性的績效評估發展方法，期望能藉由此評估方法，來檢視企業整體的敏捷能力，並進而提昇產業的競爭力。
本研究所發展的敏捷性供應鏈績效評估整合發展方法共包含三個部分：第一部份是從外在環境作分析，從環境的敏捷驅動因素去發展環境不確定性的評估，以確立企業對於敏捷策略的需求。第二部份進行企業內部探討，以評估企業在敏捷能力的績效表現。首先決定敏捷性的關鍵成功因素，並藉由關連矩陣的分析，找出能夠連結關鍵成功因素的關鍵企業流程。再區分與歸納這些關鍵企業流程並結合平衡計分卡四個構面，建構出企業敏捷提昇策略的策略地圖，以及發展財務、顧客、內部流程與學習成長構面下的策略目標，及其關鍵企業流程下的績效評估指標，並從指標的評分結果來看出企業在敏捷能力上的表現。第三部分主要是進行差異分析，包含（1）從外在環境對於敏捷策略的需求程度，以及企業內部所採行策略間的差異分析，提供給企業有關策略修正的參考；（2）在企業內部敏捷績效評估上與競爭對手作比較，並將差異分析的結果，提供企業在流程改善的方向。
最後，本研究以國內某專業筆記型電腦代工公司作為案例，用以驗證本研究方法論的實用性，最後並以分析的結果提供企業一些建議的事項。

The notebook industry is facing a fast changing environment like short product life cycle, quick market response, and fast change of technology and component prices. Besides, in this supply chain, a low cost product has become the basic requirement, and only the agility practices of customer-oriented responses and high service levels can achieve the competitiveness. Therefore, this research proposes a methodology for the development of a performance evaluation system of an agile supply chain. It can be used to investigate the agility level of a company and also indicate the areas for improvement.
The methodology composes of three parts. First, the agility demand of the outside environment is analyzed and the environment agility drivers are used to evaluate the degree of the environment uncertainties and determine the demand of the agility level. Second, the agility level of a company is analyzed to determine the key success factors (KSFs) for agility and a matrix is used to relate the business processes to these key success factors. Then the key business processes (KBPs) and the balanced scorecard are used to build the strategy map, develop goals and measurements to evaluate the agility ability of a company. Third, a gap analysis is used to find out the agility gap between outside environment and the inside company capabilities, and the agility levels between the company and its major competitor.
A case study of a notebook company is used to demonstrate the usefulness of the methodology and some suggestions are provided for the company to improve its agility levels.

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