研究生: |
鍾毓珊 Chung, Yu-Shan |
---|---|
論文名稱: |
理性與感性的交戰。消費者建構水準在產品吸引力中的角色:以文字彎曲度和顏色組合為調節變項 The Battle between Sense and Sensibility. The Role of Consumers’ Construal Level in Product Attractiveness, as Moderated by Typeface Curvature and Color Combination |
指導教授: |
高登第
Kao, Teng-Ti |
口試委員: |
林鴻銘
Lin, Hung-Ming 游蓓怡 Yu, Pei-I |
學位類別: |
碩士 Master |
系所名稱: |
竹師教育學院 - 教育心理與諮商學系 Educational Psychology and Counseling |
論文出版年: | 2022 |
畢業學年度: | 110 |
語文別: | 英文 |
論文頁數: | 154 |
中文關鍵詞: | 建構水準理論 、思維模式 、字體彎曲度 、顏色組合 、感官行銷 |
外文關鍵詞: | Construal level theory, Mindsets, Typeface curvature, Color combination, Sensory marketing |
相關次數: | 點閱:2 下載:0 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
感官行銷策略中的視覺呈現形式(例如:產品和包裝形狀、LOGO形狀和廣告),為最常用來吸引消費者關注的方法,因此本研究欲瞭解消費者的建構水準(抽象或具象思維)會如何形塑對視覺刺激的表徵方式,並探究LOGO的字體和顏色組合對產品吸引力所帶來的影響效果。實驗一透過請受試者觀看以不同的字體和顏色組合設計的品牌LOGO,來探討建構水準(思維模式)如何影響消費者對產品的吸引力評估,總共114位受試者被隨機分配至2(字體彎曲度:高/低)×2(顏色組合:相似色/互補色)受試者間設計;而實驗二除了將消費者的建構水準改為情境操弄與更改實驗刺激物(LOGO名稱和產品類型),其餘流程皆與實驗一相同,總共251位受試者被隨機分配至2(建構水準:抽象/具象思維)×2(字體彎曲度:高/低)×2(顏色組合:相似色/互補色)受試者間設計。結果顯示當在相對應的產品情境下,呈現不同字體和顏色組合設計的LOGO時,抽象和具象思維的消費者對產品吸引力評估確實會有所差異。根據研究結果,行銷人員可以針對不同建構水準的客群,制定相異且客製化的美感策略,以提升消費者對產品吸引力的知覺。
Sensory marketing strategies in visual modalities (such as product and package shape, logo shape and advertisements) are the most common way to directly attract consumers. Consequently, this research aims to investigate how construal levels (abstract vs. concrete mindsets) shape the representation of visual stimulus and explore the latent and unconscious effect of typeface and color combinations on consumers’ perceived product attractiveness. Experiment 1 investigated how construal level influences consumers’ perceived product attractiveness, through viewing the brand logos characterized by different typeface and color combinations. A total of 114 participants were randomly assigned to a 2 (typeface curvature: high vs. low) ×2 (color combination: analogous vs. complementary) between-subjects design. Experiment 2 replicated the procedure of Experiment 1 except for the manipulations of construal level, logo name and product type. A total of 251 participants were randomly assigned to a 2 (construal level: abstract vs. concrete mindsets) ×2 (typeface curvature: high vs. low) ×2 (color combination: analogous vs. complementary) between-subjects design. Results indicated that consumers with abstract or concrete mindsets tend to engender differential perceived product attractiveness when they are exposed to logos characterized by different typeface and color combinations. Research findings suggested that marketers should formulate differential aesthetic strategies for consumers with varied mindsets to enhance their perceived product attractiveness.
Amsteus, M., Al-Shaaban, S., Wallin, E., & Sjöqvist, S. (2015). Colors in marketing: A study of color associations and context (in) dependence. International Journal of Business and Social Science, 6(3), 32-45.
Bar, M., & Neta, M. (2006). Humans prefer curved visual objects. Psychological Science, 17(8), 645-648.
Bar-Anan, Y., Liberman, N., & Trope, Y. (2006). The association between psychological distance and construal level: Evidence from an implicit association test. Journal of Experimental Psychology: General, 135(4), 609-622.
Birren, F. (2013). Color psychology and color therapy: A factual study of the influence of color on human life. Eastford, CT: Martino Fine Books.
Bloch, P. H. (1995). Seeking the ideal form: Product design and consumer response. Journal of Marketing, 59(3), 16-29.
Bloch, P. H., Brunel, F. F., & Arnold, T. J. (2003). Individual differences in the centrality of visual product aesthetics: Concept and measurement. Journal of Consumer Research, 29(4), 551-565.
Bottomley, P. A., & Doyle, J. R. (2006). The interactive effects of colors and products on perceptions of brand logo appropriateness. Marketing Theory, 6(1), 63-83.
Burchett, K. E. (1991). Color harmony attributes. Color Research & Application, 16(4), 275-278.
Chebat, J. C., & Morrin, M. (2007). Colors and cultures: Exploring the effects of mall décor on consumer perceptions. Journal of Business Research, 60(3), 189-196.
Chen, N., Jiao, J. J., Fan, X., & Li, S. K. (2021). The shape of loneliness: The relationship between loneliness and consumer preference for angular versus circular shapes. Journal of Business Research, 136, 612-629.
Chevreul, M. E. (1839). The principles of harmony and contrast of colors. New York, NY: Van Nostrand Reinhold.
Childers, T. L., & Jass, J. (2002). All dressed up with something to say: Effects of typeface semantic associations on brand perceptions and consumer memory. Journal of Consumer Psychology, 12(2), 93-106.
Chitturi, R., Londoño, J. C., & Henriquez, M. C. (2022). Visual design elements of product packaging: Implications for consumers' emotions, perceptions of quality, and price. Color Research & Application, 47(3), 729-744.
Chuang, M. C., & Ou, L. C. (2001). Influence of a holistic color interval on color harmony. Color Research & Application, 26(1), 29-39.
Creusen, M. E., & Schoormans, J. P. (2005). The different roles of product appearance in consumer choice. Journal of Product Innovation Management, 22(1), 63-81.
Deng, X., Hui, S. K., & Hutchinson, J. W. (2010). Consumer preferences for color combinations: An empirical analysis of similarity‐based color relationships. Journal of Consumer Psychology, 20(4), 476-484.
Doyle, J. R., & Bottomley, P. A. (2004). Font appropriateness and brand choice. Journal of Business Research, 57(8), 873-880.
Doyle, J. R., & Bottomley, P. A. (2006). Dressed for the occasion: Font-product congruity in the perception of logotype. Journal of Consumer Psychology, 16(2), 112-123.
Dreisbach, G., & Fischer, R. (2011). If it’s hard to read… try harder! Processing fluency as signal for effort adjustments. Psychological Research, 75(5), 376-383.
Eckman, M., & Wagner, J. (1994). Judging the attractiveness of product design: The effect of visual attributes and consumer characteristics. Advances in Consumer Research, 21, 560-564.
Eiseman, L. (2017). The complete color harmony, pantone edition: Expert color information for professional results. Beverly, MA: Rockport Publishers.
Elder, R. S., Schlosser, A. E., Poor, M., & Xu, L. (2017). So close I can almost sense it: The interplay between sensory imagery and psychological distance. Journal of Consumer Research, 44(4), 877-894.
Ettis, S. A. (2017). Examining the relationships between online store atmospheric color, flow experience and consumer behavior. Journal of Retailing and Consumer Services, 37, 43-55.
Förster, J. (2009). Cognitive consequences of novelty and familiarity: How mere exposure influences level of construal. Journal of Experimental Social Psychology, 45(2), 444-447.
Förster, J., Liberman, N., & Shapira, O. (2009). Preparing for novel versus familiar events: Shifts in global and local processing. Journal of Experimental Psychology: General, 138(3), 383-399.
Freitas, A. L., Gollwitzer, P., & Trope, Y. (2004). The influence of abstract and concrete mindsets on anticipating and guiding others' self-regulatory efforts. Journal of Experimental Social Psychology, 40(6), 739-752.
Freitas, A. L., Salovey, P., & Liberman, N. (2001). Abstract and concrete self-evaluative goals. Journal of Personality and Social Psychology, 80(3), 410-424.
Guenther, R. K. (2012). Does the processing fluency of a syllabus affect the forecasted grade and course difficulty? Psychological Reports, 110(3), 946-954.
Hagtvedt, H. (2011). The impact of incomplete typeface logos on perceptions of the firm. Journal of Marketing, 75(4), 86-93.
Hagtvedt, H., & Brasel, S. A. (2016). Cross-modal communication: Sound frequency influences consumer responses to color lightness. Journal of Marketing Research, 53(4), 551-562.
Hagtvedt, H., & Brasel, S. A. (2017). Color saturation increases perceived product size. Journal of Consumer Research, 44(2), 396-413.
Hayes, A. F. (2012). PROCESS: A versatile computational tool for observed variable mediation, moderation, and conditional process modeling [White paper]. Retrieved from http://www.afhayes.com/public/process2012.pdf
Henderson, P. W., Giese, J. L., & Cote, J. A. (2004). Impression management using typeface design. Journal of Marketing, 68(4), 60-72.
Huang, J., Wang, Z., Liu, H., & Yu, L. (2020). Similar or contrastive? Impact of product–background color combination on consumers' product evaluations. Psychology & Marketing, 37(7), 961-979.
Huang, Y., Li, C., Wu, J., & Lin, Z. (2018). Online customer reviews and consumer evaluation: The role of review font. Information & Management, 55(4), 430-440.
Irmak, C., Wakslak, C. J., & Trope, Y. (2013). Selling the forest, buying the trees: The effect of construal level on seller-buyer price discrepancy. Journal of Consumer Research, 40(2), 284-297.
Izadi, A., & Patrick, V. M. (2020). The power of the pen: Handwritten fonts promote haptic engagement. Psychology & Marketing, 37(8), 1082-1100.
Jeon, E., Han, Y., & Nam, M. (2020). How you see yourself influences your color preference: Effects of self‐construal on evaluations of color combinations. Psychology & Marketing, 37(7), 980-994.
Jiang, Y., Gorn, G. J., Galli, M., & Chattopadhyay, A. (2016). Does your company have the right logo? How and why circular-and angular-logo shapes influence brand attribute judgments. Journal of Consumer Research, 42(5), 709-726.
Kim, H., Rao, A. R., & Lee, A. Y. (2009). It's time to vote: The effect of matching message orientation and temporal frame on political persuasion. Journal of Consumer Research, 35(6), 877-889.
Kim, M. J., & Lim, J. H. (2019). A comprehensive review on logo literature: Research topics, findings, and future directions. Journal of Marketing Management, 35(13-14), 1291-1365.
Krishna, A. (2012). An integrative review of sensory marketing: Engaging the senses to affect perception, judgment and behavior. Journal of Consumer Psychology, 22(3), 332-351.
Labrecque, L. I. (2020). Stimulating the senses: An introduction to part two of the special issue on sensory marketing. Psychology & Marketing, 37(8), 1013-1018.
Labrecque, L. I., & Milne, G. R. (2012). Exciting red and competent blue: The importance of color in marketing. Journal of the Academy of Marketing Science, 40(5), 711-727.
Labrecque, L. I., Patrick, V. M., & Milne, G. R. (2013). The marketers’ prismatic palette: A review of color research and future directions. Psychology & Marketing, 30(2), 187-202.
Lee, A. Y., Keller, P. A., & Sternthal, B. (2010). Value from regulatory construal fit: The persuasive impact of fit between consumer goals and message concreteness. Journal of Consumer Research, 36(5), 735-747.
Lee, H., Deng, X., Unnava, H. R., & Fujita, K. (2014). Monochrome forests and colorful trees: The effect of black-and-white versus color imagery on construal level. Journal of Consumer Research, 41(4), 1015-1032.
Lee, H., Fujita, K., Deng, X., & Unnava, H. R. (2017). The role of temporal distance on the color of future-directed imagery: A construal-level perspective. Journal of Consumer Research, 43(5), 707-725.
Lee, S. J. (2019). The role of construal level in message effects research: A review and future directions. Communication Theory, 29(3), 319-338.
Lieven, T., Grohmann, B., Herrmann, A., Landwehr, J. R., & Van Tilburg, M. (2015). The effect of brand design on brand gender perceptions and brand preference. European Journal of Marketing, 49, 146–169.
Lin, I. Y. (2009). The combined effect of color and music on customer satisfaction in hotel bars. Journal of Hospitality Marketing & Management, 19(1), 22-37.
Lin, Y. C., & Chang, C. C. A. (2021). Influencing consumer responses to highly aesthetic products: The role of mindsets. Journal of Retailing, 97(3), 459-476.
Martin, B. A., Lang, B., Wong, S., & Martin, B. A. (2003). Conclusion explicitness in advertising: The moderating role of need for cognition (NFC) and argument quality (AQ) on persuasion. Journal of Advertising, 32(4), 57-66.
Mosteller, J., Donthu, N., & Eroglu, S. (2014). The fluent online shopping experience. Journal of Business Research, 67(11), 2486-2493.
Motoki, K., Saito, T., Nouchi, R., Kawashima, R., & Sugiura, M. (2019). Light colors and comfortable warmth: Crossmodal correspondences between thermal sensations and color lightness influence consumer behavior. Food Quality and Preference, 72, 45-55.
Park, J., Velasco, C., & Spence, C. (2022). “Looking sharp”: Price typeface influences awareness of spending in mobile payment. Psychology & Marketing, 39(6), 1-20.
Pittard, N., Ewing, M., & Jevons, C. (2007). Aesthetic theory and logo design: Examining consumer response to proportion across cultures. International Marketing Review, 24(4), 457-473.
Quinlan, P. T., & Wilton, R. N. (1998). Grouping by proximity or similarity? Competition between the Gestalt principles in vision. Perception, 27(4), 417-430.
Rahinel, R., & Nelson, N. M. (2016). When brand logos describe the environment: Design instability and the utility of safety-oriented products. Journal of Consumer Research, 43(3), 478-496.
Reber, R., Schwarz, N., & Winkielman, P. (2004). Processing fluency and aesthetic pleasure: Is beauty in the perceiver's processing experience? Personality and Social Psychology Review, 8(4), 364-382.
Rubin, D., Martins, C., Ilyuk, V., & Hildebrand, D. (2020). Online shopping cart abandonment: A consumer mindset perspective. Journal of Consumer Marketing, 37(5), 487-499.
Ryan, W. E. & Conover, T. E. (2004). Graphic communications today (4th edition). Boston, MA: Cengage Learning.
Schnurr, B., Brunner-Sperdin, A., & Stokburger-Sauer, N. E. (2017). The effect of context attractiveness on product attractiveness and product quality: The moderating role of product familiarity. Marketing Letters, 28(2), 241-253.
Septianto, F., Seo, Y., Li, L. P., & Shi, L. (2021). Awe in advertising: The mediating role of an abstract mindset. Journal of Advertising, 50(1), 1-15.
Soderberg, C. K., Callahan, S. P., Kochersberger, A. O., Amit, E., & Ledgerwood, A. (2015). The effects of psychological distance on abstraction: Two meta-analyses. Psychological Bulletin, 141(3), 525-548.
Todorovic, D. (2008). Gestalt principles. Scholarpedia, 3(12), 5345.
Trope, Y., & Liberman, N. (2003). Temporal construal. Psychological Review, 110(3), 403-421.
Trope, Y., & Liberman, N. (2010). Construal-level theory of psychological distance. Psychological Review, 117(2), 440-463.
Trope, Y., Liberman, N., & Wakslak, C. (2007). Construal levels and psychological distance: Effects on representation, prediction, evaluation, and behavior. Journal of Consumer Psychology, 17(2), 83-95.
Tsai, C. I., & McGill, A. L. (2011). No pain, no gain? How fluency and construal level affect consumer confidence. Journal of Consumer Research, 37(5), 807-821.
Vallacher, R. R., & Wegner, D. M. (1987). What do people think they're doing? Action identification and human behavior. Psychological Review, 94(1), 3-15.
Vallacher, Robin R., & Wegner, Daniel M. (1989). Levels of personal agency: Individual variation in action identification. Journal of Personality and Social Psychology, 57(4), 660-671.
Van Leeuwen, T. (2006). Towards a semiotics of typography. Information Design Journal, 14(2), 139-155.
Velasco, C., & Spence, C. (2019). The role of typeface in packaging design. In C. Velasco & C. Spence (Eds.), Multisensory packaging (pp. 79-101). doi: 10.1007/978-3-319-94977-2_4.
Velasco, C., Salgado-Montejo, A., Marmolejo-Ramos, F., & Spence, C. (2014). Predictive packaging design: Tasting shapes, typefaces, names, and sounds. Food Quality and Preference, 34, 88-95.
Wang, L., Qian, D., & Li, O. (2020). The cross‐modal interaction between sound frequency and color saturation on consumer's product size perception, preference, and purchase. Psychology & Marketing, 37(7), 876-899.
Wang, L., Yu, Y., & Li, O. (2020). The typeface curvature effect: The role of typeface curvature in increasing preference toward hedonic products. Psychology & Marketing, 37(8), 1118-1137.
White, K., MacDonnell, R., & Dahl, D. W. (2011). It's the mind-set that matters: The role of construal level and message framing in influencing consumer efficacy and conservation behaviors. Journal of Marketing Research, 48(3), 472-485.
Winkielman, P., Schwarz, N., Fazendeiro, T., & Reber, R. (2003). The hedonic marking of processing fluency: Implications for evaluative judgment. In J. Musch & K. C. Klauer (Eds.), The psychology of evaluation: Affective processes in cognition and emotion (pp. 195-223). New York, NY: Psychological Press.
Yu, C. E., Xie, S. Y., & Wen, J. (2020). Coloring the destination: The role of color psychology on Instagram. Tourism Management, 80, 104-110.