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This study examined the interview satisfaction as it was measured by the self-confidence and anxiety of candidates through two different forms of employment interview and conversational styles. We conducted a 2 (forms of the interview: face-to-face and chatbot) x 2 (conversational styles: formal and casual) experiment. The data was collected from 96 participants. Hypotheses have tested the relationship between self-confidence and interview satisfaction through two forms of the interview. As the analysis result, we found that there was a relationship between self-confidence and interview satisfaction through forms of the interview. That means a chatbot interview and casual conversational style can help applicants reduce anxiety, increase self-confidence, and make them more satisfied. However, the qualitative responses also pointed out some barriers and suggestions for chatbot implementation as a virtual interviewer such as interface design, and questionnaire design for the chatbot interview.

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