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研究生: 梁綺靜
Leong, I-Cheng
論文名稱: 車用語音系統之人機介面設計
Human-Machine Interface Design of In-Vehicle Speech Interaction System: Talking Car System
指導教授: 黃雪玲
Hwang, Sheue-Ling
口試委員: 李英聯
Lee, Ying-Lien
姚怡然
Yau, Yi-Jan
學位類別: 碩士
Master
系所名稱: 工學院 - 工業工程與工程管理學系
Department of Industrial Engineering and Engineering Management
論文出版年: 2012
畢業學年度: 100
語文別: 英文
論文頁數: 93
中文關鍵詞: 車用語音介面可用性測試主觀心智負荷問卷駕駛分心
外文關鍵詞: In-vehicle voice-based interface, in-vehicle user interface, NASA-TLX, driving distraction
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  • 本研究計畫主要在研發安全好用的車用語音系統。整合及歸納出目前少數汽車製造廠的語音介面優缺點,經由使用情境分析、操作流程設計(含語音對話流程設計)、面版設計、收集對話流程中使用者之語音指令,以發展語音介面Talking Car車用影音系統。並根據美國國家公路交通安全管理局(NTHSA)對駕駛分心的定義,模擬LUXGEN Think+的廣播和音樂功能進行駕駛模擬實驗並比較Talking Car 和LUXGEN Think+間之差異。
    在駕駛模擬實驗中,利用攝影機拍攝受測者正前方的眼動情形和側面的操作情況,以記錄在受測者操作任務時的單次凝視系統介面的時間、前方出現“STOP!!!”剎車訊息時踩剎車的反應時間、車道偏移次數和完成任務時間,並在實驗後請受測者完成主觀心智負荷問卷(NASA-TLX)和主觀喜好問卷,以評量使用者的工作負荷和主觀感受。
    從可用性測試的實驗數據和NASA-TLX問卷分析,使用語音指令和結合方向盤按鍵操作的Talking Car與LUXGEN對比,無論在凝視系統介面的時間、凝視系統的次數、反應時間和工作負荷皆比LUXGEN的需求低,因此駕駛者在操作車用影音系統時亦能專注在路面情況,以安全反應各種突發狀況。


    This research is aimed at developing an in-vehicle voice-based interface. Integrating and generalizing those pros and cons of the few existing speech control systems and through user scenario analysis, operational process (including the voice dialogue design), panel interface design and voice commands collection in different operational process, a voice-based interface is developed which is called Talking Car. By conducting a driving simulation experiment, the driving performance of Talking Car and that of simulated LUXGEN Think+ system in radio and music functions were compared.
    Two cameras were set to capture eye movements and drivers response to collect users’ every single glance time, to measure the reaction time of users before stepping on the brakes when a “STOP!!!” message appears on the display, to determine times of lane change and also task completion time, while carrying out the driving task. The NASA-TLX and a subjective questionnaire were also applied to evaluate subjects’ mental workload.
    Regarding subjects’ response and workload, the Talking Car System required less glance time, less manual distraction occurred and the mental workload was less than that of using the LUXGEN Think+ System. Therefore, with the Talking Car System drivers are able to focus on their driving when they are controlling the AV System in-vehicle and so have a safer response towards road situations.

    摘 要 i ABSTRACT ii Table of Contents iv List of Figures vii List of Tables ix Chapter 1 Introduction 1 1.1 Background and motivation 1 1.1.1 Driving Distraction 1 1.1.2 In-vehicle Speech System 3 1.2 Objectives 5 1.3 Research Framework 8 Chapter 2 Literature Review 9 2.1 Driving distraction and In-Vehicle System 9 2.2 Speech interaction systems 11 2.2.1 Spare Capacity 11 2.2.2 Speech Recognition Technology 12 2.2.3 Speech Command 14 Chapter 3 Research Method 16 3.1 Speech Interaction System Design Guidelines 16 3.2 Talking Car Interface Design 19 3.2.1 Steering wheel control button 19 3.2.2 Architecture between main page and others function pages 20 3.2.3 Music functional page 21 3.2.4 Radio functional page 24 3.3 Experiment I: Speech command collection 26 3.3.1 Experimental environment and the apparatus 27 3.3.2 Experimental design 30 3.3.3 Speech Command Collection Results 32 3.4 Experiment II: Driving simulation experiment 34 3.4.1 Experimental Design and Hypothesis 34 3.4.2 Experimental procedure 37 Chapter 4 Experimental Results 42 4.1 Task Completion Time 42 4.2 Reaction Time 44 4.3 Total Glance Time 46 4.4 Number of Glances 49 4.5 Number of Displacement 51 4.6 NASA-TLX 55 4.7 Subjective Questionnaire 57 Chapter 5 Discussion 59 5.1 Improved design of Speech Commands 59 5.2 The effect of Talking Car System on performance 60 5.2.1 Task Performance and Driver behavior 60 5.2.2 Degree of distraction and reaction time 62 5.3 Suggestions 64 5.4 Study limitations 66 Chapter 6 Conclusion and Future Research 67 6.1 Conclusion 67 6.2 Future Research 69 References 70 Appendix I: Flow Chart of Music and Radio 75 Appendix II: Operation procedure of music & radio in LUXGEN Think+ 79 Appendix III: Subjective questionnaire 81 Appendix IV: Reaction time 82 Appendix V: Glance record 84 Appendix VI: Single glance time of exceed 1.5 seconds 92 Appendix VII: Result of NASA-TLX Questionnaire 93

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