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研究生: 金小花
Trinh Thi Them
論文名稱: A MULTILEVEL STUDY OF THE ANTECEDENTS AND OUTCOMES OF CHALLENGE AND HINDRANCE STRESSORS IN VIETNAM
挑戰式及阻礙式壓力之前因後果之跨層級研究─以越南為研究對象
指導教授: 劉玉雯
Liu, Yu-Wen
口試委員: 張元杰
Chang, Yuan-Chieh
蔡銘箴
Tsai, Min-Jen
學位類別: 碩士
Master
系所名稱: 科技管理學院 - 國際專業管理碩士班
International Master of Business Administration(IMBA)
論文出版年: 2012
畢業學年度: 100
語文別: 英文
論文頁數: 61
中文關鍵詞: Challenge stressorhindrance stressortask performanceteam performanceOCBItransformational leadership climate
外文關鍵詞: Challenge stressor, hindrance stressor, task performance, team performance, OCBI, transformational leadership climate
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  • The present study utilized the challenge-hindrance framework to examine the different
    relationships of work stressors on individual task performance and overall team performance.
    Additionally, the relationship between work stressors and organizational citizenship behavior
    directed toward individual (OCBI) as well as mediation role of OCBI in the relationship between
    work stressors and individual task performance are also investigated. Finally, we test the influence
    of transformational leadership climate on individual’s perceived work stressors.
    Results from 53 teams with total 53 supervisors/team leaders and 184 subordinates indicated
    that at the individual level, challenge stressor has positively relationship with employee’s task
    performance; both challenge and hindrance stressors are significantly related to OCBI; and OCBI
    mediates the positive relationship between challenge stressor and employee’s task performance. At
    the team level, team performance was found to be negatively affected by team hindrances stressor;
    and transformational leadership was found to have positively effect on employee’s perceived
    challenge stressor. Theoretical and practical implications are discussed, as well as limitations and
    recommendations for future research.


    CONTENTS Page Abstract ............................................................................................................................................... i Acknowledgment ............................................................................................................................... ii Contents ............................................................................................................................................ iii List of tables ....................................................................................................................................... v List of figures .................................................................................................................................... vi Chapter 1. INTRODUCTION .......................................................................................................... 1 1.1. Research Background and Motivation .................................................................................... 1 1.2. Research Objectives ................................................................................................................ 3 1.3. Research structure ................................................................................................................... 3 Chapter 2. LITERATURE REVIEW .............................................................................................. 5 2.1. Challenge and hindrance stressor ............................................................................................ 5 2.2. Transformational leadership climate and work stressors ........................................................ 7 2.3. Individual Task Performance .................................................................................................. 9 2.4. Challenge and hindrance stressors and individual task performance ...................................... 9 2.5. Organizational citizenship behavior directed toward individual (OCBI) .............................. 10 2.6. Challenge and hindrance stressor and OCBI ......................................................................... 12 2.7. OCBI and individual task performance .................................................................................. 13 2.8. OCBI as a mediator of challenge - hindrance stressors and individual task performance .... 14 2.9. Team challenge and hindrance stressors and team performance............................................ 15 Chapter 3. RESEARCH DESIGN AND METHODOLOGY ....................................................... 17 3.1. The Conceptual Framework .................................................................................................. 17 3.2. Summary of Hypotheses ....................................................................................................... 18 3.3. Construct Measurement ......................................................................................................... 18 3.3.1. Transformational leadership climate ............................................................................ 19 3.3.2. Work stressors ............................................................................................................... 20 3.3.3. Organizational citizenship behavior directed toward individual (OCBI) ..................... 21 3.3.4. Individual task performance .......................................................................................... 21 3.3.5. Team performance ......................................................................................................... 22 3.3.6. Control variables ........................................................................................................... 22 iv 3.4. Sample and Procedure ............................................................................................................ 23 3.5. Data Analysis Procedure ....................................................................................................... 25 3.5.1. Analysis of reliability and validity ................................................................................. 25 3.5.2. Confirmatory factor analysis ......................................................................................... 25 3.5.3. Pearson correlation ....................................................................................................... 26 3.5.4. Descriptive statistics ...................................................................................................... 26 3.5.5. Hierarchical linear regression ..................................................................................... 26 3.5.6. Hierarchical linear modeling ........................................................................................ 26 Chapter 4. RESEARCH RESULT AND ANALYSIS ................................................................... 27 4.1. Outcome of testing reliability ................................................................................................. 27 4.2. Confirmatory factor analysis ................................................................................................. 28 4.2.1. Model fit result .............................................................................................................. 28 4.2.2. Convergent validity ....................................................................................................... 29 4.3. Discriminant validity ............................................................................................................. 31 4.4. Correlation analysis ............................................................................................................... 33 4.5. Outcome of testing hypotheses in individual level ................................................................ 34 4.6. Outcome of mediating effect ................................................................................................. 36 4.7. Outcome of cross-level analysis and testing hypothesis at the team level ............................ 36 4.8. Summary of results for hypothesis testing ............................................................................. 40 Chapter 5. CONCLUSION AND SUGGESTION ......................................................................... 42 5.1. Discussion on research findings ............................................................................................. 42 5.2. Theoretical and practical implications ................................................................................... 44 5.3. Research limitations and suggestions for future research ...................................................... 46 5.4. Conclusion .............................................................................................................................. 46 References ........................................................................................................................................ 48 Appendices ...................................................................................................................................... 56

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