FACTORS INFLUENCING THE ACCEPTANCE OF A CLOUD BASED APPLICATION PLATFORM: A CASE STUDY OF AN EDUCATIONAL INSTITUTION

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研究生：	柯亞 Kieran Ryan
論文名稱：	FACTORS INFLUENCING THE ACCEPTANCE OF A CLOUD BASED APPLICATION PLATFORM: A CASE STUDY OF AN EDUCATIONAL INSTITUTION
指導教授：	王俊程 Wang, Jyun-Chen
口試委員:
學位類別：	碩士 Master
系所名稱：	科技管理學院 - 國際專業管理碩士班 International Master of Business Administration(IMBA)
論文出版年：	2010
畢業學年度：	98
語文別：	英文
論文頁數：	71
中文關鍵詞：	Cloud Based Application Platform 、Educational Institution 、Google Apps Education Edition
相關次數：	點閱：1 下載：0
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In developing countries many elementary schools have Internet connections and networked computers but no standardized information and communication systems in place. Googleprovides a cloud based platform, Google Apps Education Edition, which could meet these specific needs of educational institutions. Although these services are offered free of charge the adoption rate of such systems by educational institutions remains low. Can these systems meet the need of educational institutions? This study aims to answer this question. Specifically, it studies one educational institution that implemented such a platform and evaluated users’ acceptance of the system. The Extension of the Technology Acceptance Model (TAM2) was utilized to investigate factors leading users to accept or reject specific functions of the platform. It also sheds light as to “why” these factors were import to users and “how” they influenced users accepting or rejecting of certain functions of the system.

Contents
Abstract:    i
Acknowledgement    ii
List of Figures    v
List of Tables    vi
Chapter 1    Introduction    1
1.1 Cloud Computing in Educational Institutions    1
1.2 The Importance of this Study    2
1.3 Boundaries of the Study    3
Chapter 2    Literature Review    5
2.1 Overview of Cloud Computing    5
2.1.1 What is Cloud Computing?    5
2.2 Overview of Cloud Computing in Educational Institutions    7
2.3 Overview of Technology Acceptance Models    8
2.3.1 TAM    8
2.3.2 TAM2    9
2.3.2.1 Social Influence Processes    10
2.3.2.2 Cognitive Instrumental Influences    11
2.3.2.3 Changes in Cognitive Instrumental Influences with Experience    12
2.4 Research Framework    12
Chapter 3    Research Methodology    14
3.1 Research Methodology Overview    14
3.2 Research Data Sources Overview    15
3.3 Research Method and Data Sources Selected    16
3.4 Case Selection Criteria    17
Chapter 4    Case Study    18
4.1 Introduction    18
4.2 Organization Background    18
4.3 Organizations main Project, System Evaluation, and Outcome    19
4.3.1 Project    19
4.3.2 System Evaluation    20
4.3.3 Results of Data Collection    21
Chapter 5    Conclusions    29
5.1 Findings    29
5.2 Discussion    30
5.3 Conclusions    32
5.3.1 What parts of the cloud computing platform will be most used?    33
5.3.2 What factors will influence the adoption of the cloud computing platform?    33
5.3.3 Should other educational institutions adopt the cloud computing platform?    34
5.4 Limitations of the Study    34
5.4 Recommended Future Research    34
References:    36
APPENDIX 1 RESEARCH SURVEY    38
APPENDIX 2 RESEARCH INTERVIEWS    40
APPENDIX 3 SYSTEM LOG FILES    69

                                

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