實踐團體中社會資本對組織績效之中介影響｜國立清華大學博碩士論文庫

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研究生：	陳世宗
論文名稱：	實踐團體中社會資本對組織績效之中介影響 The Intervening Effect of Social Capital on Organizational Performance in Communities of Practice
指導教授：	陳鴻基
口試委員:
學位類別：	碩士 Master
系所名稱：	科技管理學院 - 科技管理研究所 Institute of Technology Management
論文出版年：	2004
畢業學年度：	93
語文別：	英文
論文頁數：	42
中文關鍵詞：	知識管理、知識、實務社群、社會資本、組織績效
外文關鍵詞：	Knowledge Management, Knowledge, Communities of Practice, Social Capital, Organizational Performance
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查詢本校圖書館目錄查詢臺灣博碩士論文知識加值系統勘誤回報

知識管理已經廣泛被認為對組織的經營和管理有著相當重要的影響。很多管理者都相信知識是企業成功的基本要素。然而，許多學者提出實踐社群在知識管理的領域中扮演著非常重要的角色，因為藉著實踐社群的運作，將使得知識更容易被分享和交換。本研究主要針對台灣製造業和服務業的公司來進行實踐社群與社會資本對組織績效之影響進行實證研究。結果顯示，社會資本對組織績效的正面影響不顯著，但是，實務社群與社會資本以及組織績效之間存在顯著的正面關係。因此，參與實務社群不僅有助於社會資本的建立以促進人與人之間的友誼與關係，並且也可以在實務社群的運作中，加強社群人員彼此之間的學習、分享，進而對組識產生正面之影響。

Many managers have recognized the importance of knowledge management in supporting and managing an organization. They agree that knowledge is a fundamental factor behind an enterprise’s success. However, some scholars have revealed that community of practice is a critical aspect and component for implementing knowledge management in an organization because it helps to facilitate sharing or exchanging of collected knowledge and improve the organizational performance. In this study, we used data collected from the manufacturing and service firms in Taiwan to verify the relationship between communities of practice, social capital and organizational performance. Our results showed that the impact of social capital on organizational performance is not significant, but communities of practice have a significant positive impact on social capital and organizational performance. So, the implementation of communities of practice not only establish the friendships and relationships that are often more enduring for social capital building but also foster learning, sharing, and new ideas that benefit organizations.

CONTENTS

ABSTRACT IN CHINESE…………………………………………………I
ABSTRACT………………………………………………………………II
CONTENTS………………………………………………………………III
LIST OF TABLES………………………………………………………IV
LIST OF FIGURES………………………………………………………IV
INTRODUCTION…………………………………………………………1
1 BACKGROUND ANDMOTIVATION……………………………………1
2 OBJECTIVES AND QUESTIONS……………………………………2
LITERATURE REVIEW……………………………………………………4
1 COMMUNITIES OF PRACTICE………………………………………4
2 SOCIAL CAPITAL…………………………………………………8
RESEARCH METHODOLOGY……….……………………………………14
1 RESEARCH MODEL…………………………………………………14
2 RESEARCH VARIABLES……………………………………………15
3 HYPOTHESES………………………………………………………17
4 SAMPLE……………………………………………………………19
DATA ANALYSIS AND RESULTS………………………………………20
1 STATASTICS METHOD……………………………………………20
2 RESULTS…………………………………………………………21
2.1 DESCRIPTIVES STATISTICS…………………………………21
2.2 FACTOR ANALYSIS……………………………………………23
2.3 RELIABILITY TEST……………………………………………26
2.4 MULTI-REGRESSION……………………………………………28
2.5 INTERRELATION ANALYSIS AND LINEAR REGRESSION………30
CONCLUSION AND DISCUSSION………………………………………33
1 SUMMARY AND DISCUSSION………………………………………33
2 MANAGERIAL IMPLICATIONS……………………………………34
3 LIMITATIONS AND FUTURE RESEARCH…………………………34

APPENDIX…………………………………………………………………36

REFERENCE………………………………………………………………41

                                

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