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研究生: 郭青樺
Kuo, Chong-Hua
論文名稱: 內在動機對工作績效的影響: 以教練式領導為調節變項
The Influence of Intrinsic Motivation on Job Performance: Coaching Leadership as a Moderator
指導教授: 張婉菁
Chang, Wan-Jing
口試委員: 張婉菁
Chang, Wan-Jing
白景文
Pai, Ching-Wen
謝博崇
Hsieh, Chuan-Chung
學位類別: 碩士
Master
系所名稱: 竹師教育學院 - 教育心理與諮商學系教育心理與諮商碩士在職專班
Division of Industrial and Organizational Psychology, In-service Master Program of Educational Psych
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 114
中文關鍵詞: 內在動機工作績效教練式領導
外文關鍵詞: intrinsic motivation, job performance, coaching leadership
相關次數: 點閱:2下載:0
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  • 隨著激勵策略在現代企業管理中的重要性日益增強,相關研究提出內在動機是推動員工積極投入工作的核心因素,而教練式領導則通過激發員工潛力和促進其自我成長,對於提升員工績效和組織效能皆具有重要意涵。本研究則補強了採用教練式領導企業在實務上的應用,考察此教練式領導如何調節內在動機對工作績效的機轉。
    研究方法採用問卷調查法,考察某金控公司業務部門員工,有效回收282份問卷,以迴歸分析等驗證假設。研究結果發現:內在動機對工作績效有顯著正向影響。此外,教練式領導對內在動機與工作績效之間,有部分顯著的調節作用,且年齡與工作職位也影響內在動機對工作績效上的表現。
    根據研究結果,本文提出了幾點理論與實務上的意涵。首先,企業可透過具有挑戰性和意義的任務,增強員工的自主性和成就感,來激發員工的內在動機。其次,企業應持續精進主管教練式領導模式,使教練關係優化,提升開放溝通的職場氛圍。最後,本文也對未來研究方向提出建議,指出可以進一步探討其他影響內在動機與工作績效關係的因素,如工作環境、組織文化等,以期為企業管理實踐提供更全面的理論支持。


    As the importance of motivational strategies in modern corporate management increases, relevant research suggests that intrinsic motivation is the core factor driving employees to actively engage in their work. Coaching leadership, by stimulating employees' potential and promoting their self-growth, has significant implications for improving employee performance and organizational effectiveness. This study reinforces the practical application of coaching leadership in enterprises by examining how coaching leadership moderates the mechanism through which intrinsic motivation affects job performance.
    The research method employed a questionnaire survey, targeting employees in the business department of a financial holding company. A total of 282 valid questionnaires were collected, and regression analysis was used to test the hypotheses. The results indicated that intrinsic motivation has a significant positive impact on job performance. Additionally, coaching leadership has a partially significant moderating effect on the relationship between intrinsic motivation and job performance. Age and job position also influence the performance of intrinsic motivation on job performance.
    Based on the research results, this paper presents several theoretical and practical implications. Firstly, companies can enhance employees' autonomy and sense of achievement by assigning challenging and meaningful tasks to stimulate their intrinsic motivation. Secondly, companies should continuously improve the coaching leadership model of supervisors to optimize coaching relationships and enhance the open communication atmosphere in the workplace. Finally, this paper also suggests future research directions, indicating that further exploration of other factors influencing the relationship between intrinsic motivation and job performance, such as the work environment and organizational culture, so as to provide more comprehensive theoretical support for corporate management practices.

    目錄 摘要 I Abstract II 致謝辭 III 目錄 IV 表目錄 VI 圖目錄 VII 第一章、緒論 1 第一節、研究背景與動機 1 第二節、研究目的 4 第三節、名詞解釋 4 第二章、文獻探討 6 第一節、內在動機 6 第二節、教練式領導 16 第三節、工作績效 27 第四節、內在動機對工作績效的影響 39 第五節、教練式領導對內在動機與工作績效的調節效果 41 第六節、控制變項 45 第三章、研究方法 50 第一節、研究架構與假設 50 第二節、研究對象與施測程序 51 第三節、研究工具 53 第四節、資料分析 57 第四章、研究分析結果 60 第一節、樣本結構 60 第二節、前置分析 62 第三節、描述統計與相關分析 70 第四節、迴歸分析 73 第五節、結果討論 76 第五章、結論與建議 82 第一節、研究結論 82 第二節、理論意涵 82 第三節、實務意涵 84 第四節、研究限制與未來建議 86 參考文獻 88 中文部分 88 英文部分 92 附錄一、項目分析結果 105 附錄二、正式問卷 107 表目錄 表2-1內在動機的定義 8 表2-2內在動機的構面 11 表2-3內在動機的相關研究 15 表2-4教練式領導的定義 18 表2-5教練式領導相關研究 25 表2-6工作績效的定義 30 表2-7工作績效的構面 34 表2-8工作績效的相關研究 37 表3-1內在動機問卷題型範例 54 表3-2教練式領導問卷題型範例 55 表3-3工作績效量表問卷題型範例 55 表3-4外在動機問卷題型範例 56 表3-5人口與組織背景控制變項 56 表4-1有效問卷基本資料呈現 61 表4-2各研究量表之信度分析 63 表4-3內在動機CFA分析結果 64 表4-4構念教練式領導各構面CFA分析結果 65 表4-5工作績效CFA分析結果 66 表4-6外在動機CFA分析結果 67 表4-7各潛在變項之區別效度摘要表1 68 表4-8各潛在變項之區別效度摘要表2 69 表4-9 敘述性統計及相關分析表 72 表4-10階層迴歸分析表 74 表5-1研究假設驗證結果彙整 82 圖目錄 圖3-1研究架構圖 50 圖4-1開放溝通的調節作用 76

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