現今的網頁上著重在視覺回饋的使用，但聽覺回饋的使用有越來越多的趨勢，與視覺回饋的研究相比，聽覺回饋是比較少人去注意的，主要偏重在如何設計出一個好的聽覺回饋，很少有研究去觀察聽覺回饋與使用情境之間的關係，或許聽覺回饋本身是好的，但在某些情境卻是不必要的，而造成使用者的煩躁或是分心，因此本研究主要是要探討情境與聽覺回饋之間的關係。
在本研究中，我們設計了一個網站UN.com，此網站有三個場景和五個不同的聽覺回饋，使用的聽覺回饋均遵照準則設計，自變數為聽覺回饋的發生次數或開始時間，依變數為受試者的煩躁和輔助程度。實驗共分成兩個階段，在第一個階段實驗，找出各種聽覺回饋在何種情境最適合使用，第二階段實驗，則利用第一階段實驗的結果，重新設計出一個網站並驗證聽覺回饋與可用性的關係，
本研究的問卷一共分成三個部分，第一部分為調查受試者的個人基本資料，第二部分為利用主觀問卷調查聽覺的幫助程度和煩躁程度，第三個部分是系統可用性量表，主要作用是探討聽覺回饋對於受試者的煩躁和輔助程度以及網站可用性的影響。
我們發現聽覺回饋會顯著的影響網站的可用性，且聽覺回饋的發生次數過多也會產生不好的影響，例如滑入音的發生次數，如果次數超過五次就會產生煩操的情形，第二階段的實驗中，成功驗證聽覺回饋與可用性之間的關係；本研究詳細的探討過去研究所沒考慮到的一些細節，結果我們希望可以提供建議給未來的設計者參考來避免聽覺回饋所造成的負面影響。

Often, the only feedback that the user receives in websites is visual feedback. In comparison with visual feedback, for which there have been many empirical studies, exploration of sound has been slower, but the use of sound in websites is becoming increasingly popular due to the potential benefits it offers, and there is a great deal of general literature on how to design auditory feedback. However, scant specific guidance is available on the relationship between auditory feedback and situation. When providing unnecessary feedback, auditory feedback becomes noise that distracts the user from the task. Thus, the major purpose of this study was to investigate the role of situation in auditory feedback.
In this investigation, we designed a website named UN.com that has three scenes and added different numbers of auditory feedback types. The independent variable was the different numbers of auditory feedback types. The dependent variable was the degree of helpfulness and annoyance. All of the earcons and auditory icons followed appropriate guidelines.
A two-phase experiment was designed to explore the application of auditory feedback. In the first phase, the better situation in which to use auditory feedback was determined. In the second phase, a redesigned website was verified. The questionnaire consisted of three sections, the first intended to elicit demographic information from the respondents. The second section asked respondents to rate their accepted degree of auditory feedback. In the last section, we modified the system usability scale (SUS) for suitable auditory feedback to focus on the usability of auditory feedback.

We found a significant correlation between auditory feedback and website usability. Some auditory feedback emerging more frequently may have a negative effect. For example, the slip sound could be annoying when the number of occurrence exceed five times. In the last phase of the experiment, we achieved the best score in SUS. The present study enhances previous studies’ finding by providing a much more detailed examination of auditory feedback. The results may provide web designers with guidelines for auditory feedback to prevent negative effects.

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