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研究生: 郭孟欣
Kuo, Meng-Hsin
論文名稱: 醫療保健資訊採用之研究:以線上媒體的呈現手法分析
The Persuasive Effect of Online Media Modality on Healthcare Advice Adoption.
指導教授: 雷松亞
Ray, Soumya
口試委員: 林福仁
Lin, Fu-ren
王俊程
Wang, Jyun-Cheng
學位類別: 碩士
Master
系所名稱: 科技管理學院 - 服務科學研究所
Institute of Service Science
論文出版年: 2013
畢業學年度: 101
語文別: 英文
論文頁數: 44
中文關鍵詞: 說服多媒體意見採納健康意識詳儘可能性模型訊息論點的品質來源可信度分享的意願記憶
外文關鍵詞: persuasion, modality, advice adoption, health consciousness, ELM model, argument quality, source credibility, intention to share, recall
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  • In order to persuade online users apply health care idea, various kinds of online media modality are widely used on websites, such as animation, audio, picture, and text. Despite the popular use of multimedia modalities, there is an inadequate understanding of its effect on persuasion. To investigate effects on the online users’ performance and perceptions in healthcare information, we integrate the elaboration likelihood model (ELM) to exam people’s advice adoption, intention to share and recall. We set up three different combinations of online media modalities, and use the healthcare issue with animation to exam the dependent variables we mentioned above. Finally, we find that argument quality and source credibility will affect people’s advice adoption and intention to share, but not recall. The results suggest that online media modality will affect all our dependent variables. An important finding for both theory and practice is that people may remember the content well through animation, but when they want to share with other people or adopt the suggestion and idea, they will choose another type of modalities such as picture and text. These results as well as other implications are discussed.

    Table of Content CHAPTER 1 Introduction CHAPTER 2 Literature Review 2.1 Online modality and memory 2.2 ELM model 2.3 Advice adoption 2.4 Animation, recall and intention to share 2.5 Health consciousness CHAPTER 3 Conceptual Framework 3.1 Argument quality and source credibility 3.2 Online media modalities 3.3 Control Variables CHAPTER 4 Methodology 4.1 Data collection 4.2 Research Design and Manipulations 4.3 Measurement of the Constructs 4.3.1 Main variables CHAPTER 5 Data Analysis 5.1 Measure the effect of online media modality 5.2 Measurement Model Results 5.3 Structure Model Analysis 5.3.1 Hypotheses Testing CHAPTER 6 Discussion and Conclusion 6.1 Summery of Empirical Findings 6.1.1 Argument quality and Source credibility of ELM model 6.1.2 Online media modality 6.3 Managerial Implications 6.4 Limitations and Future Research Appendix Appendix A Manipulations of online media modality Appendix B Measurements Reference

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