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研究生: 吳文慧
WU, WEN-HUI
論文名稱: 大陸研發中心區位選擇與經營管理:以台灣A公司為例
Locational Selection and Management of R&D Sites in Mainland China : A Case Study of A Taiwanese Company
指導教授: 張元杰
口試委員: 何秀青
周雅燕
胡美智
學位類別: 碩士
Master
系所名稱: 科技管理學院 - 高階經營管理碩士在職專班
Executive Master of Business Administration(EMBA)
論文出版年: 2012
畢業學年度: 100
語文別: 中文
論文頁數: 56
中文關鍵詞: 研發國際化區位優勢分析層級程序法(AHP)中國大陸
外文關鍵詞: R&D globalization, Location advantages, Analytic Hierarchy Process (AHP), Mainland China
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  • 在全球競爭環境愈趨激烈與產品生命週期越來越短的狀況下,跨國企業必須透過研發分權,在全球各地設立研發中心。有助於企業妥善、有效地運用全球科技資源,進而更能鞏固全球競爭優勢之地位。研發中心位置的選擇已經是一個重要的議題,足以影響公司長遠策略的發展與競爭力。然而,因為其複雜的特性,對於決策者來說,要選擇一個最佳的位置是很困難。
    中國大陸自1979年推行經濟改革開放政策以來,挾其豐富之資源、低廉之勞力與巨大市場規模與潛力全球許多大型跨國企業紛紛搶進大陸成立研發中心,對於如何在其眾多發展城市選擇研發據點,實為重要的問題。因此,本研究以台灣某網通DMS 設備大廠為案例,以經營管理面的角度,探討台灣廠商至中國大陸設立海外研發中心所需考量之重點進行完整分析。
    本研究建構一決策模式來輔助決策者做決策以提昇決策之品質與效率,進而協助本研究個案公司之決策者作出最適合的研發區位的選擇。決策模式使用分析層級程序法(AHP),收集相關文獻與專家意見,採用四個構面,包括提供最具競爭力的產品、供應商、研發費用、區位政策等。建立層級結構,透過問卷蒐集資料,建立評估屬性與各屬性下不同方案的成對比較矩陣,計算各屬性之相對權重和各方案的相對評估,一致性檢驗,得出研發中心設立的最佳位置,並訪談整理個案公司至大陸設立研發中心之經營管理心得與成功經驗匯集整理,藉以提供我國跨國企業高層主管日後在海外設立研發中心佈局與經營管理之借鏡與參考,並使台商在海外的研發投資能獲得更確實的保障。


    The fierce global competition and the shortened product life-cycle leave multinational companies no choice but decentralize establish R&D centers globally. It is crucial for these companies to manage global technology resources properly and efficiently so as to consolidate their advantageous position in the worldwide competitiveness. Many multinational companies have been attracted to establish R&D centers in China by its abundant resources, low labor cost, and potential tremendous market volume, since China tried to carry out the Reform and Open-up Policy in 1979.
    How to choose R&D sites thus becomes an important topic because it influences the long term strategic development and competitiveness of a company. However, due to its complexity, it is difficult for a decision maker to choose a best location for an R&D center. This thesis takes a networking DMS company in Taiwan (hereinafter: A-Company) as an example to discuss the issues of establishing and managing an R&D site in China.
    To pick out a best location to establish an R&D center in China, the study collect related literature and opinions from experts. I adopt Analytic Hierarchy Process (AHP) to analyze the four aspects: (1) products, (2) vendors, (3) R&D expenses, and (4) local government policies. For alternative locations are compared: Tianjin, Suzhou, Shanghai and Shenzhen. This study interviews some senior managers in A-Company and summarizes their reflections on the management and the successful experience of establishing an R&D center in China.
    The research provides a useful strategy for decision makers, and by following the strategy, they can make efficient and qualified decisions. It helps A-Company to pick out one suitable proposal; and therefore, get the most appropriate location for R&D. The strategy is a tool for chief managers in multinational companies in Taiwan to manage and allocate R&D centers overseas, and it also secures their global R&D investment. Finally, hopes this research can be well valued in decision making by Taiwanese businessmen who plan to establish R&D centers in China.

    摘要 I Abstract II 誌謝詞 III 表目錄 VII 圖目錄 VIII 第一章 緒論 1 1.1 研究動機 1 1.2 研究目的 1 1.3 研究流程 1 1.4 論文章節架構 2 第二章 文獻探討 4 2.1 研發國際化趨勢 4 2.2 研發國際化動機 6 2.3地主國區位優勢 9 2.3.1.行銷考量 11 2.3.2.供應鏈考量 11 2.3.3研發費用考量 12 2.3.4投資政策考量 12 第三章 研究方法 13 3.1 AHP 多層級程序分析法介紹 13 3.2 AHP 模式與使用步驟 14 3.2.1 架構問題與釐清決策元素 15 3.2.2 目標定義與層級架構 16 3.2.3 方案產生與層級架構 16 3.2.4 屬性成對比較以建立相對權重 16 3.2.5 方案成對比較以建立個別屬性下之方案衡量 19 3.2.6 加總模式與方案總排序 20 3.2.7 層級分析法的優點 20 3.3 問卷內容設計 21 3.4 資料收集 22 第四章 個案分析 24 4.1 公司簡介 24 4.1.1 公司背景/組織圖/經營理念 24 4.1.2產品介紹 26 4.1.3核心競爭力 27 4.1.4 全球研發團隊介紹 28 4.2 大陸研發中心設點動機 28 4.3 大陸研發中心設點評估 30 4.3.1分析過程 30 4.3.2案例小結 34 第五章 討論 35 5.1 以所有子目標決策考量元素的權重排名角度來分析 : 35 5.2 以屬性所有權重排名角度分析 35 5.3以研發中心位置選擇方案的綜合評分角度分析 36 第六章 深圳研發中心營運管理 39 6.1 深圳研發中心之使命 39 6.2 海外研發中心主管聘用考量 39 6.2.1 文化及語言關係 39 6.2.2 與總部的連結強度 40 6.3 深圳研發中心與母公司研發組織架構 40 6.4 深圳研發中心績效評量 41 6.5 深圳研發中心目前遭遇到的問題與因應之方法 42 6.5.1優秀研發人才與關鍵本土管理人才留任 42 6.5.2 研發成本不斷升高 43 6.5.3 員工管理問題 43 6.5.4溝通協調問題 44 6.5.5 全球各研發據點資料正確性與研發時程控管 44 第七章 結論與建議 46 7.1 結論 46 7.2 建議 47 參考文獻 48 附錄一、大陸研發投資地點選擇問卷 52

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