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研究生: 姜翰廷
Chiang, Han-Ting
論文名稱: 非結構性群眾外包平台上的群眾外包文章之文字策略分析
The Analysis of Language Strategy of the Crowdsourcing Article on Unstructured Crowdsourcing Platform
指導教授: 王浩全
Wang, Hao-Chuan
口試委員: 林怡伶
Lin, Yi-Ling
黃金蘭
Huang, Chin-lan
學位類別: 碩士
Master
系所名稱: 電機資訊學院 - 資訊工程學系
Computer Science
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 46
中文關鍵詞: 群眾外包人際外包LIWCLSMpttFacebook
外文關鍵詞: crowdsourcing, friendsourcing, LIWC, LSM, ptt, Facebook
相關次數: 點閱:3下載:0
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  • 群眾外包(Crowdsourcing)在近十年是一個被熱烈討論的話題,利用網路上的群眾,我們可以快速的完成許多的任務。依照任務實作者的身份,又產生了人際外包(Friendsourcing)。如何提升任務的被實作的機會是一個重要的課題。本研究針對非結構性群眾外包平台上的群眾外包文章做文字策略的探討,以中文版的Linguistic Inquiry and Word Count (LIWC)分析了批踢踢實業坊上文章的語言模式,區別出群眾外包文章與非群眾外包文章。比較了同一使用者在Facebook平台上及一般的線上論壇上,也就是在人際外包及一般群眾外包的條件下,所使用的文字策略有何不同,並以此資料為基礎,建構群眾外包文章產生輔助系統。也從訪談及使用者實作的過程中,了解到如何改進這樣的一個系統,未來將能夠協助人們在不同的平台上產出符合平台規則的群眾外包文章。


    The research of crowdsourcing developed rapidly in recent years. We can accomplish some request in a short time by people on Internet. Also we can ask friends to accomplish the requests, which is called friendsourcing. It is important to find out the ways to increase accomplish rate of a request. In this research, I focus on the crowdsourcing article on unstructured crowdsourcing platform. I use the Chinese version of Linguistic Inquiry and Word Count(LIWC) to analyze the difference of the linguistic pattern between crowdsourcing article and non-crowdsourcing article. I figure out the difference of the crowdsourcing articles written by a same user on different platform. I use the result to build the crowdsourcing article generating assistance system. I also find out the design implication of this system through interview and user testing. This system can help people to write proper crowdsourcing article on a specific crowdsourcing platform.

    誌謝辭 i 中文摘要 ii Abstract iii 目錄 iv 圖目錄 vi 表目錄 vii 第一章 緒論 1 第二章 文獻探討 4 2.1 群眾外包與人際外包 4 2.2 語言對求助行為的影響 5 2.3 語言分析的方法 6 第三章 非結構性群眾外包平台之群眾外包文章分析 8 3.1 資料收集 9 3.2 人工標記 10 3.3 分析結果 11 3.3.1 標記可靠度分析 11 3.3.2 文章來源分析 12 3.3.3 字詞頻率分析 13 3.4 討論 18 3.5 限制 19 第四章 不同平台上的群眾外包 20 4.1 資料收集 21 4.2 散佈表單 26 4.3 分析結果 26 4.4 討論 34 第五章 群眾外包文章產生輔助系統 36 5.1 系統實作 36 5.1.1 預處理階段 36 5.1.2 使用者介面 37 5.1.3 即時運算階段 38 5.2 系統評估 39 5.3 分析結果 40 5.4 討論 41 5.5 限制 41 第六章 結論 42 參考文獻 43

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