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研究生: 張芸華
Chang, Yun-Hua
論文名稱: 科技產品廣告的更正模式研究
The Attitude Correction Model on High Technology Products
指導教授: 蕭中強
Hsiao, Chung-Chiang
口試委員:
學位類別: 碩士
Master
系所名稱: 科技管理學院 - 科技管理研究所
Institute of Technology Management
論文出版年: 2005
畢業學年度: 93
語文別: 英文
論文頁數: 89
中文關鍵詞: 強迫提示更正涉入代言人重複出現廣告產品評價誤差更正自我提示更正
外文關鍵詞: Enforced-Correction, Involvement, Endorser, Repeated Exposure, Advertisement, Product Judgment, Bias Correction, Self-Activated-Correction
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  • 人們有時會因為潛在的偏差因素嘗試更正原本的判斷,例如在電視上可以常常見到相同的名人代言不同產品或是品牌,而當這種情況發生時,人們會對這個廣告產生不同的評價。在廣告學中,許多文獻已經探討過代言人屬性、對廣告的態度以及其他相關議題;但是在重複代言人的態度更正探討上卻很缺乏,另一方面,在社會心理學中,探討態度改變的文獻是使用「提示」的方法,也就是測試者用口語提示受試者要做態度更正。但在現實中,人們很少會被「提示」,大部分人們是在「自我更正」的情況。
    因此,本文藉著「重複代言人」當作提示,了解人們在不同的情況下(正/中性代言人×高/低涉入×自我提示/強迫提示)的科技產品(筆記型電腦)評價差異。


    Occasionally people attempt to correct their initial perceptions or judgments because of potentially biasing factors. For example, when people read newspapers or watch television, it is not unusually that a given endorser may endorse many different products or different brands at the same period of time. When such a situation (i.e., multiple endorsement) occurs, people may judge the advertisement differently from when the endorser just endorses one and only one product or brand. The literatures in advertisement research have emphasized on the endorser attributes, attitude toward the advertisement and correspondent strategies for practitioners, rather than on the discussion of information process under the condition when a given endorser is repeatedly exposed to audiences. On the other hand, even though the literatures in psychology have already developed solid evidences for explaining the mechanisms of attitude change, previous studies which examined attitude change and explained bias correction only used prompts to make subjects aware of those biasing factors, referred to as “enforced-correction” in this study. Nonetheless, in reality, people are less likely to perceive prompts in advertisements. That is, people in a regular consumption setting will be less likely to engender “enforced-correction” as studied in literature of social psychology. In contrast, people will be more likely to correct the perceived biases in the regular consumption setting by themselves, referred to as “self-activated-correction” process. It is proposed in this study that the correction patterns resulted form “self-activated-correction” process will be quite different from which resulted from “enforced-correction” process.
    In this study, a 2x2x2 (positive vs. neutral endorser/high vs. low involvement /enforced vs. self-activated-correction process) experiment will be conducted to investigate direction and degree of correction for perceived bias (i.e., multiple endorsements) in persuasion situations. The students in Sung-Shang Vocation School will be asked to express their attitudes about a product after being exposed to a magazine under condition of either high/low product involvement as well as whether being given an explicit correction instruction or not (i.e., self-activated-correction or enforced-correction). The advertisements will have same arguments for the product and feature either same or different endorser(s). That is, a subject read a persuasive message from a famous endorser (i.e., positive endorser) or unfamiliar endorser (i.e., neutral endorser) who endorses particular product (i.e., Notebook or non-Notebook) in the experiment booklet. This research is meant to find out the different correction processes.

    Chapter 1 Introduction………………………..…………………………………………08 1.1 Research Background…………………………………………………….08 1.2 Research Purpose………………………………………………………...10 Chapter 2 Literature Review 2.1 Social Psychology Research………………………………………….......11 2.2 Advertising Research………....…………………………………………..29 Chapter 3 Proposed Theory 3.1 Research Framework……………………………………………………..34 3.2 Hypothesis………………………………………………………………..36 Chapter 4 Research Method……………………………………………………………..38 4.1 Research Design………………………………………………………….38 4.2 Subjects…………………………………………………………………..39 4.3 Stimulus Advertisement………………………………………………….39 4.4 Procedure…………………………………………………………………39 4.5 Independent Variables……………………………………………………40 4.6 Dependent Variable………………………………………………………41 Chapter 5 Research Result….…………………………………………………………...42 Chapter 6 Discussion……….…………………………………………………………...62 Chapter 7 Contribution……….………………………………………………………....64 Chapter 8 Limitation and Future Research…….………………………………………..65 Reference…………………………………………….………………………………………67 Appendix…………………………………………………………………………………….74

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