隨著科技的進步與製造系統的自動化，如何能夠使所有的生產線正常運作，並且在發生異常情況時能夠盡快地排除，其中監控人員的緊急應變處理能力更是影響主要的因素，因此，本研究的目的為針對監控中心火災偵測系統發展緊急應變之專家系統，以達成提升緊急事件處理的效率。透過業界訪談，獲得火災處理緊急應變程序的相關資料及訓練手冊，運用知識擷取的技術將專家的知識以“IF-THEN-ELSE”的方式建立規則知識庫，以達到支援決策之輔助，並且將此套系統建置在智慧型行動裝置上，提升災害資訊的通訊能力及監控人員在緊急事件處理上的績效表現。
透過決策型專家系統、小型介面設計原則等相關文獻的探討，利用Microsoft Visual Basic.NET程式開發工具進行智慧型行動裝置的專家系統建構，系統的驗證由二十名清華大學工業工程碩士為受測者，另外，受測者隨機分成兩組，一組為傳統的訓練方式，另一組使用FDESS的訓練方式，績效衡量的指標為：受測者訓練時間、安檢時間、安檢錯誤次數以及火災程序處理分數。實驗的結果顯示，使用FDESS的績效顯著優於傳統緊急應變的方式，在結論方面，提出本研究的貢獻、限制與未來發展性，有待未來加強更多的應用範圍及層面，能在緊急事故發生時有效地扮演決策支援的角色。

Some incident and accident events may happen, such as earthquake, fire alarm, unstable voltage, chemical gas and chemical liquor leaking may occur in modern semiconductor manufacturing industry. In order to minimize the loss in the semiconductor production, the emergency response center (ERC) plays a quite important role in risk control. Therefore, the objective of this study is to develop the fire-detecting expert support system (FDESS) as a decision support tool that can support the supervisors of ERC in emergency operation control.
After contacting with the ERC of a semiconductor industry, one gets some information about the procedure of emergency operation control. At the same time, the literatures of small interface design and emergency decision support system are reviewed. One used the Microsoft Visual Basic.NET program to establish the FDESS on intelligent mobile device. For evaluation of the different methods, each of the subjects was randomly assigned into one of two groups, the control group or experiment group. The control group used manual to learn about the tasks of safety inspection and emergency response control, whereas the experiment group used personal digital assistant (PDA) device to learn about the tasks of safety inspection and emergency response control.
By the results of the experiment, we found that the method of handling the emergency response control significantly influences performance in fire control, the use of FDESS group spent significantly less time and got significantly more test scores in fire control than traditional group. In the future, it is worth to enrich the FDESS for emergency response control and risk assessment.

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