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研究生: 蕭晴玫
Hsiao, Ching-Mei
論文名稱: 以MOA觀點探討隱喻在廣告中的效果
Metaphor Effect in Advertising: A MOA Perspective
指導教授: 嚴秀茹
Yen, Hsiu-Ju
口試委員: 許裴舫
Hsu, Pei-Fang
王貞雅
Wang, Chen-Ya
學位類別: 碩士
Master
系所名稱: 科技管理學院 - 服務科學研究所
Institute of Service Science
論文出版年: 2013
畢業學年度: 102
語文別: 中文
論文頁數: 69
中文關鍵詞: 隱喻廣告內隱隱喻外顯隱喻綠色廣告MOA理論
外文關鍵詞: metaphor advertising, implicit metaphor, explicit metaphor, green advertising, MOA theory
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  • 本研究以MOA(Motivation, opportunity, ability;動機、機會、能力)理論觀點,探討隱喻廣告對消費者訊息處理的MOA及廣告效果之影響,以綠色廣告(green advertising)為背景。綜觀過去的研究,隱喻廣告的表現方式會根據不同的產品類型而產生特定的交互作用,影響消費者對廣告的態度及購買意圖;而在綠色廣告的研究中目前尚未提及與隱喻廣告有關的發現。本研究結合此兩領域,進行質化研究的分析,深度了解不同類型廣告背後影響MOA的原因,對綠色廣告主及一般廣告業者提出建議。廣告素材分為內隱隱喻(implicit metaphor)廣告、外顯隱喻(explicit metaphor)廣告、無隱喻 (non-metaphor)廣告三種,研究訪談了10位受訪者,針對廣告的訊息處理動機、能力,與機會的調節進行分析。本研究描繪出不同廣告類型之訊息處理歷程,了解消費者訊息處理中隱喻廣告可能影響動機與能力的因素。訊息處理能力透過文化知識、產品知識與廣告知識的剖析,探討能力對於受訪者觀看廣告角度的不同之影響。本研究發現動機直接影響廣告態度,而能力則否,沒有看出機會的影響。研究發現即使只是隱喻表現形式上的改變也會影響隱喻內涵,且結果受受訪者本身特質影響極大。在隱喻廣告及綠色廣告的實務應用上也提出了相對的建議。


    Based on the “motivation, opportunity, and ability theory,” this research aims to discuss the influences that metaphorical advertisement have on consumers’ motivation, opportunity, and ability (MOA) to analyze messages they received and its effect on green advertising. From the results of past researches, metaphorical advertising is presented differently according to different types of products, which influence consumer’s attitude toward the ads and their intention on making purchase; but there is hardly any literature containing both green and metaphorical topics. Therefore, this research aims to combine these two disciplines based on MOA (Motivation, opportunity, and ability) theory and to gain an in-depth understanding of how different types of advertisement affect consumer’s MOA. Advertisement materials can be classified into three categories: implicit metaphor, explicit metaphor, and non-metaphor materials. In this research, the researchers had interviewed ten participants and will analyze their motivation, opportunity, and ability in response toward three advertising pictures contained implicit metaphor and explicit metaphor respectively. This thesis explores the advertisement information processing procedure of different metaphor types and intends to understand the factors that affect motivation and ability. The researcher found that information processing ability can vary with the culture, production, and advertising knowledge of each individual. This research was conducted in hope that it could provide implications for researcher and advertisers.

    一、緒論 1 1-1研究背景與動機 1 1-2研究問題與目的 2 1-3預期成果與貢獻 2 二、文獻探討 4 2-1綠色行銷 4 2-1-1綠色行銷定義 4 2-1-2綠色消費者行為研究 6 2-1-3綠色廣告與態度改變 7 2-2圖像隱喻廣告 8 2-2-1隱喻廣告定義與特性 8 2-2-2隱含 10 2-2-3隱喻廣告的類型 11 2-3 MOA理論 14 2-3-1 MOA理論與廣告執行手法 14 2-3-2動機、機會與能力 17 2-3-3廣告效果 22 2-4 隱喻廣告與MOA的關係 23 2-4-1隱喻廣告相較於非隱喻廣告的訊息處理MOA 23 2-4-2外顯隱喻廣告與內隱隱喻廣告的訊息處理MOA 24 三、研究方法 27 3-1研究問題與架構 27 3-2研究步驟 27 四、研究結果 32 4-1 動機 33 4-1-1第一眼引起的訊息處理動機 33 4-1-2增加機會之後的動機 33 4-2 能力 34 4-2-1第一眼訊息處理能力 34 4-2-2訊息處理能力 35 4-2-3增加機會之後的能力 37 4-3 廣告效果 38 4-3-1廣告態度 38 4-3-2購買意圖 39 4-4 廣告特色歸納 39 4-4-1 內隱隱喻廣告透過隱喻本質影響消費者 39 4-4-2 外顯隱喻廣告透過產品與品牌影響消費者 44 4-4-3 無隱喻廣告透過簡單的訊息呈現影響消費者 47 4-4-4 廣告特性討論 49 4-5 綠色產品與隱喻廣告的結合 53 4-5-1 隱喻使用造成誤解綠色廣告 53 4-5-2 內隱隱喻使用減少不信任缺口 54 4-5-3 隱喻不能取代客觀資訊 55 五、結論與建議 57 5-1研究結論 57 5-2研究貢獻 58 5-3實務應用 59 5-4研究限制 60 5-5未來研究建議 61 參考文獻 62 附錄: 66 1. 研究刺激物: 66 2. 輔助訪談之參考量表 69

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