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研究生: 山多夫
Carlo Sandoval
論文名稱: The Role of Processing Fluency on the Use of Central Arguments in Product Judgments under Low Involvement Condition
低涉入情境下資訊處理流暢度對於採用核心論點以形成產品評價之影響
指導教授: 蕭中強
Hsiao, Chung-Chiang
口試委員:
學位類別: 碩士
Master
系所名稱: 科技管理學院 - 國際專業管理碩士班
International Master of Business Administration(IMBA)
論文出版年: 2009
畢業學年度: 97
語文別: 英文
論文頁數: 81
中文關鍵詞: Elaboration Likelihood ModelHeuristic-Systematic ModelMultiple RolesInvolvementProcessing Fluency
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  • Though there are substantial theoretical and research articles available that supports the application of the Elaboration likelihood model (ELM) to explain the effectiveness of advertisements by evaluation of the relationship of the messages and the level of involvement, there still have not been significant research done on the way how central arguments affects subjects under the low elaboration likelihood condition, and the scarce information available is limited on research done only on digital and electronic products categories.
    In this study, we controlled involvement and introduced processing fluency as a moderator on a questionnaire that contained four advertisements of non digital or electronic products, to evaluate the product judgment of people on the low involvement condition. Is important to mention that the experiment examined involvement, which is the extent to which an individual is willing and able to ‘think’ about the position advocated in a message and its supporting arguments by manipulation of the ability variable while fixing the willingness or motivation on a low condition for all subjects.
    The results of our study suggest that by using processing fluency as a mediator to present the central arguments, it may be possible to make the central arguments easy enough so that the people in the low involvement condition who may have fewer cognitive resources available, to be able to process the central merits of the message and to influence the formation of attitude


    ABSTRACT I Table of Contents III List of Figures VII CHAPTER 1 INTRODUCTION 1 1.1 Motivation and Study Purpose 1 CHAPTER 2 LITERATURE REVIEW 3 2.1 The Elaboration Likelihood Model 3 2.2 The Heuristic-Systematic Model 7 2.3 Multiple Roles 8 2.4 Processing Fluency 9 CHAPTER 3 PROPOSED THEORY AND HYPOTHESES 12 3.1 Proposed Theory 12 3.2 Hypotheses 15 3.2.1 Under Conditions of Low Processing Fluency 15 3.2.2 Under Conditions of High Processing Fluency 15 3.3 Uniqueness of Current Study 18 CHAPTER 4 EXPERIMENT 19 4.1 Overview 19 4.2 Participants and Design 19 4.3 Experimental Procedure 20 4.4 Independent Variables 21 4.4.1 Involvement 21 4.4.2 Argument Quality 23 4.4.3 Endorser Attractiveness 26 4.4.4 Processing Fluency 26 4.5 Dependent Variables 27 4.5.1 Reliability of Manipulated Article 28 4.5.2 Target Attitude and Purchase Intension 28 4.5.3 Manipulation Check 28 4.6 Results of the Experiment 31 4.6.1 Manipulation Check 31 4.6.2 Target Attitude and Purchase Intention 38 4.6.3 Hypotheses Test of the Experiment 40 CHAPTER 5 GENERAL DISCUSSION 51 5.1 Conclusion 51 5.2 Contribution 51 5.3 Limitation and Future Research 52 REFERENCE 54 APPENDIX 57

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