研究生: |
鍾明諺 |
---|---|
論文名稱: |
故事性包裝對於印象改變的影響效果研究 The Effects of Story Packaging on Impression Change |
指導教授: | 高淑芳 |
口試委員: | |
學位類別: |
碩士 Master |
系所名稱: |
竹師教育學院 - 教育心理與諮商學系 Educational Psychology and Counseling |
論文出版年: | 2014 |
畢業學年度: | 102 |
語文別: | 中文 |
論文頁數: | 56 |
中文關鍵詞: | 故事 、故事性包裝 、初始印象 、印象改變 |
外文關鍵詞: | story, story packaging, primary impression, person impression change |
相關次數: | 點閱:2 下載:0 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
本研究以兩個實驗操作檢驗故事形式補充訊息(i.e., 故事性包裝)是否比非故事形式補充訊息(i.e., 列點訊息)更具有印象改變的影響力。本研究之實驗設計主要以2(初始訊息性質:正向vs.負向)× 2(補充訊息性質:正向vs.負向)四種訊息情境中比較3種補充訊息形式對改變初始印象的差異性。實驗一主要比較「故事性文本」、「脈絡性列點」和「無脈絡性列點」3種補充訊息形式,實驗二則比較「故事性文本」、「總結性列點」和「序列性列點」3種補充訊息形式。
研究結果發現:(一)初始訊息性質會顯著影響受試者對目標對象的初始印象:接受正向初始訊息的受試者對目標對象初始印象評價顯著高於接受負向初始訊息的受試者對目標對象初始印象評價。(二)初始訊息性質與補充訊息性質之間對印象評價變化具交互作用:初始訊息性質與補充訊息性質不一致時,受試者對目標對象的印象評價會明顯受補充訊息性質的影響產生改變;若性質一致則受試者對目標對象的印象評價不會產生顯著改變。(三)補充訊息形式對印象改變的影響效果相當有限:故事性包裝的訊息形式對於印象改變的影響效果並不會明顯高於列點形式。也就是說,故事性包裝對人的印象評價影響效果,並不如我們所預期的顯著。
The study employed two experiments to examine the effects of supplement information in a story form (i.e., storytelling) compared to a non-story form (i.e., listing) on person impression change. The two experiments used a 2 (initial information property: positive vs. negative) x 2 (supplement information property: positive vs. negative) design to examine the effects of three different supplement information forms on person impression change. Experiment I was to compare "storytelling," "context listing," and "non-context listing" supplement information forms; yet Experiment II was to compare "storytelling," "summary listing," and "sequence listing" supplement information forms.
The findings of this study are as follow: First, initial information property would significantly affect the participants’ initial impression of the target, in that subjects receiving positive initial information would generate higher initial impression of the target than those receiving negative initial information. Second, there exists interaction between initial information property and supplement information property on person impression change, in that when initial information property and supplement information property are inconsistent, subjects' impression of the target would significantly change with the supplement information property; yet, when initial information property and supplement information property are consistent, subjects' impression of the target would not change. Third, the effects of different supplement information forms on person impression change are limited, in that the effects of storytelling supplement information are not significantly different from those of listing supplement information. That is, the effect of storytelling packaging on person impression change might not be as significant as we expect.
一、中文文獻
吳信如(譯)(2005)。故事,讓願景鮮活:最有魅力的領導方式(原作者:M. Loebbert)。臺北:商智文化。(原著出版年:2003)
吳靖國、魏韶潔(2007)。從聽故事的心理反應談故事教學之原則。教育科學期刊,7(1),15-35。
李偉斌(2010)。性別議題課程在兒童性別刻板印象改變效果之行動研究。初等教育學刊,35,1-30。
杜宜展(2007)。大學生性別角色刻板印象之研究。實踐博雅學報,8,112-148。實踐大學,臺北市。
林佩蓉(2008)。從顧客權益面探討部落格之說故事行銷應用(未出版之碩士論文)。國立東華大學,花蓮縣。
林建宇(2010)。台灣茶葉品牌的故事行銷分析:以老子曰、王德傳茶莊、嶢陽茶行、有記名茶為例(未出版之碩士論文)。世新大學,臺北市。
林湘怡、高泉豐(2008)。提取引發遺忘刻板印象特質:跨類別抑制與評價不對稱性。中華心理學刊,50(4),403-424。
林曜聖(2011)。運動產業的故事行銷概念與具體作法之分析。國北教大體育,5,99-112。
柯淑敏(2011年10月18日)。文藝版青少年兩性方向專欄-交友效應。國語日報。取自http://1063158.amm.com.tw/
孫蒨如、陳婉榕(2012)。關係脈絡思考及個人脈絡思考對印象形成歷程的影響。本土心理學研究,37,3-56。
徐藝華(2010)。會不會看走眼。師友月刊,517,111-113。
高念玲(2010)。故事行銷認知和消費者旅遊涉入對旅遊行為意圖影響之研究-以吳哥窟為例(未出版之碩士論文)。世新大學,臺北市。
張春興(2007)。現代心理學(頁577-580)。臺北:東華。
張滿玲(譯)(2006)。社會心理學(頁126-169)(原作者:S. E. Taylor, L. A. Peplau, & D. O. Sears)。臺北:雙葉。(原著出版年:1997)
陳昌文、鍾玉英、奉春梅、周瑾、顏炯(2004)。社會心理學(頁127-140)。臺北:新文京開發。
陳品妤(2008)。精品珠寶品牌故事之比較:以Cartier、Chanel、Tiffany為例(未出版之碩士論文)。世新大學,臺北市。
陳建丞、蔡維奇(2005)面談前印象對面試官評量效應之探討:以面談結構性爲干擾變數。臺大管理論叢,16(1),155-170。
陳皎眉、王叢桂、孫蒨如(2003)。社會心理學(頁70-88)。臺北:國立空中大學。
陳智文(譯)(2004)。說故事的力量:激勵、影響與說服的最佳工具(原作者:A. Simmons)。臺北:城邦文化。(原著出版年:2001)
陳智文(譯)(2006)。說故事銷售金融商品(原作者:S. West & M. Anthony)。臺北:商智文化。(原著出版年:2000)
傅雅鈴(2008)。品牌故事下的構面對品牌形象知覺之影響:故事真實性、敘事者及情節效果之探討(未出版之碩士論文)。元智大學,桃園縣。
黃文玟、陳美芳(2006)。普通班同儕對資優生人際知覺之研究。特殊教育研究學刊,31,241-261。
黃光玉(2006)。說故事打造品牌:一個分析的架構。廣告學研究,26,1-26。
楊振富(譯)(2008)。好故事無往不利-創造行銷奇蹟的說服力(原作者:R. Maxwell & R. Dickman)。臺北:天下文化。(原著出版年:2007)
詹孟傑(2011)。領導需要好故事:「說故事」在校長領導的應用。學校行政雙月刊,75,131-148。中華民國學校行政研究學會,臺北市。
廖美玲(2010)。用故事打造節慶品牌的客家桐花祭之研究(未出版之碩士論文)。國立臺北教育大學,臺北市。
蔡佩璇(2009)。色彩意象詞彙的內隱促發效果研究(未出版之碩士論文)。國立新竹教育大學,新竹市。
蔡金燕(2009)。故事行銷關鍵成功因素之研究(未出版之碩士論文)。實踐大學,臺北市。
蔡健宗(2011)。個人體驗與故事行銷對遊客購買紀念品之影響(未出版之碩士論文)。國立高雄應用科技大學,高雄市。
蔡維奇、陳建丞、陳皓怡、宋立國(2009)。應徵者印象管理戰術與面試官評價:面試官作筆記行為的干擾效果。管理學報,26(5),577-597。
蕭景容(2005)。敘事取向生涯諮商探討。諮商與輔導,229,2-10。
賴惠鈴(譯)(2008)。五感行銷:搏感情,說故事,未來行銷都得這麼做(頁75-105)(原作者:高橋朗)。臺北:漫遊者文化。(原著出版年:2005)
二、英文文獻
Adaval, R., Isbell, L. M., & Wyer, R.S. (2007). The impact of pictures on narrative- and list-based impression formation: A process interference model. Journal of Experimental Social Psychology, 43, 352-364.
Asch, S. E. (1946). Forming impressions of personality. The Journal of Abnormal and Social Psychology, 41(3), 258-290.
Benjamin, B. (2006). The case study: Storytelling in the industrial age and beyond. On the Horizon, 14(4), 159-164.
Bishop, K., & Kimball, M. A. (2006). Engaging students in storytelling. Teacher Librarian, 33(4), 28-31.
Campbell, C., & Ungar, M. (2004). Constructing a life that works: Part 1, blending postmodern family therapy and career counseling. The Career Development Quarterly, 53(1), 16-27.
Dahlstrom, M. F. (2010). The role of causality in information acceptance in narratives: An example from science communication. Communication Research, 37(6), 857-875.
Denner, P. R., Rickards, J. P., & Albanese, A. J. (2003). The effect of story impressions preview on learning from narrative text. The Journal of Experimental Education, 71(4), 313-332.
Dolcos, S., Sung, K., Argo, J. J., Sophie, F. H., & Dolcos, F. (2012). The power of a handshake: Neural correlates of evaluative judgments in observed social interactions. Journal of Cognitive Neuroscience, 24(12), 2292-2305.
Fullwood, C. (2007). The effect of mediation on impression formation: A comparison of face-to-face and video-mediated conditions. Applied Ergonomics, 38, 267-273.
Gargiulo, T. L. (2006). Power of stories. The Journal for Quality & Participation, 29(1), 4-8.
Gibson, P. (2004). Where to from here? A narrative approach to career counseling. Career Development International, 9(2), 176-189.
Godin, S. (2005, May 1). Be a Better Liar [newsgroup]. Retrieved from http://money.cnn.com/magazines/fsb/fsb_archive/2005/05/01/8259747/index.htm
Groce, R. D. (2004). An experiential study of elementary teachers with the storytelling process: Interdisciplinary benefits associated with teacher training & classroom integration. Reading Improvement, 41(2), 122-128.
Guadagno, R. E. & Cialdini, R. B. (2007). Gender differences in impression management in organizations: A qualitative review. Sex Roles, 56(7-8), 483-494.
Harrison, A. A. & Johnson, J. T. (2000). ETI: Our first impressions. Acta Astronautica, 46(10-12), 713-718.
Kammrath, L. K., Ames, D. R. & Scholer, A. A. (2007). Keeping up impressions: Inferential rules for impression change across the Big Five. Journal of Experimental Social Psychology, 43, 450-457.
Kolikant, Y. B. & Broza, O. (2011). The effect of using a video clip presenting a contextual story on low-achieving students’ mathematical discourse. Educational Studies in Mathematics, 76(1), 23-47.
Lan, C. H. (2007). Effects of listening to storybooks on sex-typing of Taiwanese young children from tainan county: A preliminary study. Journal of Tainan University of Technology, 26, 99-114.
Leary, M. R. & Kowalski, R. M. (1990). Impression management: A literature review and two-component model. Psychological Bulletin,107(1), 34-47.
Mink, W. D. & Briggs, P. F. (1965). Content and order in the formation of impressions. Perceptual and l lot or Skills, 20, 765-770.
Mrug, S. & Hoza, B. (2007). Impression formation and modifiability: Testing a theoretical model. Merrill-Palmer Quarterly, 53(4), 631-659.
Muthukrishnan, A. V. & Chattopadhyay, A. (2007). Just give me another chance: The strategies for brand recovery from a bad first impression. Journal of Marketing Research, 44(2), 334-345.
Obama: We are better than these last eight years. (2008, August). CNN News. Retrieved from http://edition.cnn.com/
Ochberg, R. L. (1998). Life stories and the psychosocial construction of careers. Journal of Personality, 56(1), 173-204.
Ollerenshaw, J. A., & Lowery, R. (2006). Storytelling: Eight steps that help you engage your students. Voice from the Middle, 14(1), 30-37.
Stark, M. (2003). Storytelling suppose marketing started telling stories. Retrieved from http://www.saatchikevin.com/Saatchi_Saatchi_People