研究生: |
嚴友淳 Yen, Yo-Chun |
---|---|
論文名稱: |
合校前後的學生滿意度分析:國立清華大學與新竹教育大學的實證研究 The Empirical Study of National Tsing Hua University and National Hsinchu University of Education on Students’ Satisfaction Before and After Merging |
指導教授: |
林世昌
Lin, Eric S. 周瑞賢 Chou, Jui-Hsien |
口試委員: |
余朝恩
Yu, Chao-En 廖肇寧 Liao, Chao-Ning |
學位類別: |
碩士 Master |
系所名稱: |
科技管理學院 - 公共政策與管理 Master Program of Public Policy and Management |
論文出版年: | 2019 |
畢業學年度: | 107 |
語文別: | 中文 |
論文頁數: | 35 |
中文關鍵詞: | 清華大學 、新竹教育大學 、合校 、滿意度 、實證研究 |
外文關鍵詞: | NTHU, NHUE, Merged, Satisfaction, Empirical study |
相關次數: | 點閱:1 下載:0 |
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本篇研究目的為分析清華大學與新竹教育大學在2016年合校前與2017年合校後,清大生與竹教大生對於合校滿意度是否有顯著變化。本篇文章蒐集2016年合校前清大生與竹教大生大學部畢業問卷及2017年合校後清大生與南大校區生大學部畢業問卷資料。以問卷中的五大面向滿意度,包含校系滿意度、設施滿意度、學習狀況、學習成果、合校議題,選定14組依變數分析合校前後清大生與竹教大生的滿意度差異。從實證結果發現,清大生與竹教大生分別在合校後滿意度上有明顯的變化,整體而言,清大生明顯變得較不滿意,而竹教大生明顯變得較為滿意。其中,合校議題方面,南大校區生的滿意度似乎都顯著高於清大生。最後,值得提醒的是本研究結果僅考慮短期效果,中、長期效果仍待累積更多資料來驗證。
This paper attempts to analyze whether National Tsing Hua University (NTHU) students and National Hsinchu University of Education (NHUE) students have significant changes in the satisfaction after merging in 2017. This study uses the graduation questionnaires of the NTHU students and NHUE students before merging in 2016 and also the graduation questionnaires of the NTHU students and Nanda students after merging in 2017. According to the five major satisfactions in the questionnaire, including overall satisfaction, facility satisfaction, learning attitude, learning outcomes, and merged issues, 14 dependent variables are selected to analyze the satisfaction differences of NTHU students and NHUE students before and after merging. Our empirical results show that there are significant changes in the satisfaction of NTHU students and NHUE students before and after merging. In general, NTHU students significantly become less satisfied and NHUE students significantly become more satisfied. Furthermore, in terms of the merged issues, the average satisfaction of the Nanda students is higher than NTHU students. Finally, it is worth to remind that this empirical results only show the short-run effects. It still need more time and data to verify the long-run effects.
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