研究生: |
黃威智 Wei-Chih Huang |
---|---|
論文名稱: |
信任與關係承諾對供應鏈組織耦合度的影響:資訊產業為例 The Impact of Trust and Relationship Commitment on Supply Chain Management: A Study of PC Industry |
指導教授: |
陳鴻基
Houn-Gee Chen |
口試委員: | |
學位類別: |
碩士 Master |
系所名稱: |
科技管理學院 - 科技管理研究所 Institute of Technology Management |
論文出版年: | 2002 |
畢業學年度: | 90 |
語文別: | 中文 |
論文頁數: | 105 |
中文關鍵詞: | 信任 、關係承諾 、供應鏈管理 、組織耦合度 |
外文關鍵詞: | Trust, Relationship Commitment, Supply Chain Management (SCM), Organization Coupling |
相關次數: | 點閱:3 下載:0 |
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供應鏈企業間的合作,為的就是縮短面對市場的反應時間,供應鏈組織間需要維持相當高的運作彈性以及密切的合作,才能使整條供應鏈上中下游運作順暢,當中包括物流配送、市場資訊傳遞、產品規劃與開發等,所以各成員間需建立良好的協調機制,方能有效的提升供應鏈的競爭力。
本研究從影響組織間互動的兩個重要因素為信任與關係承諾,探討影響供應鏈組織間互動的因素。並以經濟部所推動的的資訊電子業B計畫供應鏈管理的大廠,做為本文研究對象,以問卷方式,並輔以廠商的訪談瞭解推行供應鏈的詳細歷程與經驗分享。
研究結果發現,供應鏈組織間的信任對關係承諾有顯著的影響,以及信任對供應鏈資訊面組織耦合度有顯著的影響,還有組織間長期的承諾有助於組織間規劃與控制的作業。另外也發現現今資訊電子產業競爭激烈,產品生命週期短,製造商與供應商間為符合其利益最大原則,不易做長期的承諾以保持其合作夥伴的彈性。
The cooperation of all supply chain members has become a crucial issue in ensuring the success of supply chain management. The streamline of the inter-organizational operations such as material flow/distribution, information flow/exchange, and product planning/development are required to facilitate the efficient operation of supply chain. To further sustain the competitive edge (e.g., time-to-market) of a supply chain, the cooperation mechanism has become an emerging research issue in current supply chain management.
This study looks into a cause model of the cooperation of supply chain members. The impact of trust and relationship commitment on supply chain management is then examined. The data from thirteen companies participating in Plan B of Supply Chain Management in Information Industry were collected and empirically tested. The results show that the “trust” is significantly correlated to the information infrastructure dimension of supply chain management. The member’s “long-term” commitment also affects the planning and control operation of supply chain management. However, not many compares like to make a long-term commitment for each other in today’s fierce market competition.
中文部分
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